A friend of mine ran across a web site that froze Safari with an error saying that an application called ac_runactivecontent.js needed to be installed. He said there was no option to cancel or close the dialog box. It has frozen Safari for hours. Even if he quits Safari, when he reopens it the web page is still trying to load. Is there any way for him to get Safari out of this freeze, and what caused the problem in the first place?
Even if he quits Safari, when he reopens it the web page is still trying to load.
Try this...
Go to ~/Library/Safari
Move these files from the Safari folder to the Trash.
Downloads.plist
LastSesssion.plist
History.plist
Restart the Mac.
Force-quit Safari, then relaunch it by holding down the shift key and clicking its icon in the Dock.
Somebody in the MUG where he lives said to go to System Preferences / General and uncheck Restore windows when quitting and re-opening apps. That solved his problem.
Thanks for your replies.
ac_runactivecontent.js
