3 Replies Latest reply: Jan 6, 2012 4:48 PM by Chris CA
charlottefrombedford Level 1 (0 points)



Itunes keeps flagging that there was 'an error storing your authorisation information on this computer, the required directory was not found or has a permissions error.Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed'.


I have just updated iphone software so am now unable to get any apps, music, videos on to my phone.


Having looked for Mac support I have tried a few things as this seems quite a common problem.


Disk Utility/Reparing Permissions - complete, and nothing flagged in itunes

Utilies/Terminal/ - have tried entering 'sudo chmod etc' but won't seem to let me enter a password at the end

Have looked for shared folder SC but can't find it so this can't be the problem


I am on Mac Book Pro 10.5.8.


Any other suggestions really appreciated.



MacBook Pro, Mac OS X (10.5.8)