Skip navigation

Lost/Stolen iPad:Airplane Mode

3160 Views 3 Replies Latest reply: Jul 15, 2012 8:34 PM by KMoneyman RSS
richard52 Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 6, 2012 10:27 AM

I wanted to make a couple of points here to hopefully get some help but more to offer it because I don't think there's much to help me here.

 

If you have "find my iPad" activated good for you - for god's sake don't ever leave it in airplane mode.  I travel a lot so my device is often in that mode. It apparently renders the "find" feature useless.  Plus honestly sometimes I leavd it that way to save the battery since half the time I reach for my iPod touch or iPhone the wireless mode seems to have run the battery down to nothing then I can't use it until I get to an outlet again.  This may be totally erroneous thinking ok, but a very bad idea sincd now I can't track my lost or stolen iPad. 

 

Secondly, why can you not get insurance for a lost iPad the way you can for a phone (including the iPhone which I have).  It seems like it's a small enough device to be so easily lost or stolen.  To me it's like walking around with hundreds of dollard in cash in my pocket.  I just wouldn't do it for the very reason that it would be so easy to lose.  So, in my search for recourse I got that there is essentially none.  Apple Care only covers you if you can produce the device and there is no insurance (per my call to the Apple Store) to cover loss or theft.  I am about to follow up with my homeowners policy but honestly I'm too afraid to find out.   In a related matter - I am now the proud owner of an Apple Care protection plan for a device I will probably never see again.  Can that be transferred to a new iPad?

 

Third, I guess now I have to work with AT&T since I now have a monthly data service charge on a device that I will probably never see again.  How much you wanna bet that they'll charge me a huge fee to "break the contract."   I haven't found out yet--that's my next step.  I just haven't had the strength to deal with AT&T and part of me doesn't want to know.

 

Fourth, I'm resentful at two things.  One, there is a very solid wall of "there is nothing we/you can do" that is Apple's response to this.  Really, the technical geniuses at Apple couldn't figure out that these expensive devices are just accidents waiting to happen?  Yeah, apple care but as I mentioned. . . 

Two, I guess this is a device for the wealthy or poor persons such as myself that are scrupulously careful.  As a careless peasant I can't afford to replace this device for now (no I don't go hungry but I do have to think before doling out money like this). I'll get a reconditioned one or go to eBay or something in a few weeks if I decide I want another one.  But honestly I'm really thinking how much do I really need one?  I'm too phobic now that I might misplace it.  Probably not though -- I will say for myself that once I screw up on such a scale, it is mostly likely the one time only. 

 

 

Redundant background information to hopefully feel better psychologically (hey - are there support groups for "lost device trauma?" 

 

I lost my iPad two days ago and I feel sick to my stomach.  It was a gift, but with the iPad and various features I know it came to a total of about $800 and yeah I was afraid to walk around with it becuase really it's just an accident, theft, or moment of stupidity waiting to happen; however if it's just going to sit at home what's the point?  Plus I really do feel like an *** for having lost it.  I'm not going into the whole situation but it was an unfortunate confluence of events and my lapse.

 

You say "did you try 'find my iPad'?" and I reply "why, yes I did."  However, I got no repsonse.  It's left on my MobileMe account with a "wipe request pending" and it was locked with a code so hopefully no one can access the information on it.  But I think the problem was the I probably had left it in "airplane mode."  I know that I did have "find my iPad" - one of the first things I did.

 

Thanks to whoever reads this.  And if someone is at all helped, then good.

  • Meg St._Clair Level 8 Level 8 (37,520 points)
    Currently Being Moderated
    Jan 6, 2012 10:36 AM (in response to richard52)

    richard52 wrote:

     

     

    Secondly, why can you not get insurance for a lost iPad the way you can for a phone (including the iPhone which I have).  It seems like it's a small enough device to be so easily lost or stolen.  To me it's like walking around with hundreds of dollard in cash in my pocket.  I just wouldn't do it for the very reason that it would be so easy to lose.  So, in my search for recourse I got that there is essentially none.  Apple Care only covers you if you can produce the device and there is no insurance (per my call to the Apple Store) to cover loss or theft.

     

    You could have purchased insurance on your device. AppleCare is just an extended warranty (AppleCare+ includes insurance). Apple doesn't sell standalone insurance but that doesn't mean it doesn't exist. I think it's unreasonable to blame Apple because you didn't buy insurance.

     

    It's too bad that your iPad was lost. In the end though, it was your device and your responsibility.

     

    Best of luck.

  • PogoPossum Level 4 Level 4 (2,505 points)
    Currently Being Moderated
    Jan 6, 2012 12:07 PM (in response to richard52)

    If you have "find my iPad" activated good for you - for god's sake don't ever leave it in airplane mode.  I travel a lot so my device is often in that mode. It apparently renders the "find" feature useless. 

    There is no physical way that an iPad could be tracked in airplane mode - the definition of airplane mode is that it is cut off from any networks.

     

    Secondly, why can you not get insurance for a lost iPad the way you can for a phone (including the iPhone which I have).

     

    A quick Google search turns up a number of insurance companies that protect you in case of iPad theft. Apple's warranty does not cover that, no more than my car's warranty covers car theft.

     

    Third, I guess now I have to work with AT&T since I now have a monthly data service charge on a device that I will probably never see again.  How much you wanna bet that they'll charge me a huge fee to "break the contract."   I haven't found out yet--that's my next step.  I just haven't had the strength to deal with AT&T and part of me doesn't want to know.

     

    The data plan from AT&T is not locked in like a cell phone plan - the reason cell phone plans are locked for long periods is because the provider pays for part of the cost of the phone (that is why so many cell phones are "free") and wants you to pay them back over the course of the contract. The iPad is not subsidized by AT&T or Verizon in the same way.

     

      Fourth, I'm resentful at two things.  One, there is a very solid wall of "there is nothing we/you can do" that is Apple's response to this.  Really, the technical geniuses at Apple couldn't figure out that these expensive devices are just accidents waiting to happen?  Yeah, apple care but as I mentioned. . . 

     

    Every technical devices is an "accident waiting to happen." So is a car or piece of jewelry or anything of value. Do you expect anyone who sells you something valuable to replace it when it's lost or stolen?

     

    Two, I guess this is a device for the wealthy or poor persons such as myself that are scrupulously careful.  As a careless peasant I can't afford to replace this device for now (no I don't go hungry but I do have to think before doling out money like this). I'll get a reconditioned one or go to eBay or something in a few weeks if I decide I want another one.  But honestly I'm really thinking how much do I really need one?  I'm too phobic now that I might misplace it.  Probably not though -- I will say for myself that once I screw up on such a scale, it is mostly likely the one time only. 

     

     

    I'm not wealthy either - I am careful, and scrupulously so with the iPad or anything of value. It is a luxury item that I enjoy but do not need.

     

     

    Basically, your ipad is lost or stolen, and you seem to be blaming Apple for that fact. I'm sorry it happened to you, but it is not anyone else's responsibility. Certainly not the manufacturer's.

  • KMoneyman Calculating status...
    Currently Being Moderated
    Jul 15, 2012 8:34 PM (in response to richard52)

    I just recently lost my iPad the 3rd generation a week ago. It was also given to me as a gift from my aunt who told me not to lose it and I told her I wouldnt. She bought the apple care plan to go along with it and it was just a whole lot of money spent on one item for my graduation gift. As I went to go help a nice elderly lady at church, I put it away on top of a cabinet away from sight while I went to set up a couple tables for people to sit. When I finish and go back, its gone and "nobody" has seen it. Yes, it was my fault for putting it down but I couldnt just say no to the lady. Now I feel terrible for losing such a great investment for school, work, and personal information to somebody at my church who had to take something that wasnt theirs. Plus, my full name is engraved on the back yet they are probaly going to do something rash and instead of return it, they will sell it or just keep it. Hopefully they have a change of heart and return it, I can only hope for the best. Don't worry you arent the only one in that situation. I wish you the best and hopefully both of our iPads sprout legs and return back to us.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.