Littleindian08

Q: 1430

I am trying to restore a iPod Classic 160 GB and i get the following error:

The iPod "iPod" could not be restored. An unknown error offurred (1430).

I have reset this multiple times ... rebooted the computer multiple times.

All software is uptodate. Any further, step by step advise is welcome.

Thank You!

iPod classic, Mac OS X (10.5.8), iTunes 10.5.2(11)

Posted on Jan 7, 2012 10:13 PM

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Q: 1430

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  • Helpful answers

  • by Bilbo_cheshire,

    Bilbo_cheshire Bilbo_cheshire Jan 12, 2012 8:32 PM in response to Littleindian08
    Level 4 (1,780 points)
    Jan 12, 2012 8:32 PM in response to Littleindian08

    Here is the Apple Support doc for 1430 issue.

    http://support.apple.com/kb/TS1372

     

    I would suggest that you must connect the iPod to a high power USB2.0 port and not those on the Apple keyboard or any USB Hub. The USB port must be on the Mac body, if you are using a MacBook Pro, only one of the USB port can be used for iPod, then other port us shared internally, hence not enough power.

     

    Have a nice day!

  • by applemanic,

    applemanic applemanic Jan 14, 2012 4:37 AM in response to Bilbo_cheshire
    Level 1 (0 points)
    Jan 14, 2012 4:37 AM in response to Bilbo_cheshire

    got the same problem like littleindian08.already done what the apple support doc for 1430 issue but still i ca't restore my ipod classic 160gb...already using MacBook Pro USB port yet apple logo was still stuck up on the screen of my ipod classic....anymore answers.....

  • by Bilbo_cheshire,

    Bilbo_cheshire Bilbo_cheshire Jan 14, 2012 5:17 AM in response to applemanic
    Level 4 (1,780 points)
    Jan 14, 2012 5:17 AM in response to applemanic

    Frozen Apple logo on iPod.

    Applemanic, as you know the MBP has 2 USB ports, but they don't have the same power capacity, one has a dedicated power bus, while the other has an internally shared power bus, with the other MBP IO devices.

     

    Connect the iPod to One USB port first and Reset the iPod by Pressing Menu and Center Button for about 10 Secs then release the button?

    What do you see on the iPod screen?

     

    If nothing seems to happen, can you try the other MBP USB port?

     

    Your iPod hardisk maybe in a bad state, if Reset froze it at the Apple logo state.

    Do a disk diagnostic as posted earlier by tt2.

    https://discussions.apple.com/message/17028567#17028567

     

    Good Luck!

  • by applemanic,

    applemanic applemanic Jan 15, 2012 7:51 AM in response to Bilbo_cheshire
    Level 1 (0 points)
    Jan 15, 2012 7:51 AM in response to Bilbo_cheshire

    when i connect the ipod to both usb and then make it on a disk mode and try to restore it on the itunes still error 1430 ocurred hence, i cant totally restore my ipod classic...already done the diagnostic mode and this is the data

     

    Retracts: 15

    Reallocs: 8

    Pending Sectors: 1

    PowerOn Hours: 393

    Start/Stops: 1758

    Temp: Current 32c

    Temp: Min 17c

    Temp: Max 44c

     

    hope you still have any suggestions which will be highly appreciated....

  • by Bilbo_cheshire,

    Bilbo_cheshire Bilbo_cheshire Jan 15, 2012 5:38 PM in response to applemanic
    Level 4 (1,780 points)
    Jan 15, 2012 5:38 PM in response to applemanic

    Applemanic, thanks for updating, so I guess it is no longer stuck on the Apple Logo screen, since you can do the DD. What do you see on the screen after the Reset? Menu or Red X or sad face?

     

    Your iPod Hardisk still looks good, so I think it is a corrupted iPod Hardisk FileSystem which you can fix using Disk Utility.

     

    Try using First Aid -> Repair -> Mac OSX Journeled

     

    Then after complete, disconnect your iPod, reboot your Mac, and connect back the iPod, Restore to factory settings when iTunes prompts.

     

    If the above doesn't work, repeat using, Disk Utility Erase, (This will take about 5 hours, better to do it before going to bed)

     

    If Disk Utility Erase doesn't work, then borrow a Windows Machine and reformat it in FAT32.

    (Some have tried NTFS, then connect it to Mac, which will trigger iTunes to Restore it to Factory settings)

     

     

    Of course all the above suggestion is assuming that your sync cables and USB Ports are in good conditions.