Morris
Level 1 (0 points)

Q: An unknown error occurred (8201) - attempting to download content from iTunes store...

Lost main hard drive and have almos reinstalled everything back to my Mac..., Im attempting to buy a movie and I get an unkown error 8201, couple of other messages like "You do not have enough access privileges for this operation...", has anyone been facing something like this?

iTunes, Mac OS X (10.7.2)

Posted on Jan 8, 2012 7:15 PM

by Morris,Solvedanswer
Morris Morris
Level 1 (0 points)
A:

...found a message with someone that was experimenting a similar problem, their suggestion was to review access rights to iTunes directory..., I gave the directory read/write access and was then able to download and play the content...

 

Hopefully this works for you too...

Posted on Jan 24, 2012 10:56 AM

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Morris

Q: An unknown error occurred (8201) - attempting to download content from iTunes store...

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  • by ricardom111,

    ricardom111 ricardom111 Jan 24, 2012 6:58 AM in response to Morris
    Level 1 (0 points)
    Jan 24, 2012 6:58 AM in response to Morris

    Im having the same issue but now it does not even display a error code and this is recent. please help! I have over 20 items that I purchased that I can not donwload to my library.

  • by Morris,Solvedanswer

    Morris Morris Jan 24, 2012 10:56 AM in response to ricardom111
    Level 1 (0 points)
    Jan 24, 2012 10:56 AM in response to ricardom111

    ...found a message with someone that was experimenting a similar problem, their suggestion was to review access rights to iTunes directory..., I gave the directory read/write access and was then able to download and play the content...

     

    Hopefully this works for you too...

  • by Jon Pardue,Helpful

    Jon Pardue Jon Pardue Feb 12, 2012 12:25 PM in response to Morris
    Level 1 (10 points)
    Feb 12, 2012 12:25 PM in response to Morris

    Glad to hear you're back in business!

     

    I had this as well - for me it was a permissions problem on my Downloads directory.

    • Locate your iTunes Media folder by checking Preferences... -> Advanced. It should be listed in the box at the top of the preference panel.
    • Check the permissions on that directory to ensure that you have read/write access on it.
    • Inside that same directory should be another one called Downloads.  Make sure you have read/write to that as well.

    In my case, my wife and I share an iTunes library.  One of us purchased something and it set the permissions on the Downloads directory to be accessible only by that person.  When the other went to purchase something else while logged in to the Mac under a different account, the download attempt gave the same error you saw (8201).  Sharing a library can lead to this, but however the permissions get corrupted or reset those are the two places I've found that matter for downloading iTunes content.

     

    Hope this helps someone!

  • by Morris,

    Morris Morris Feb 12, 2012 12:40 PM in response to Jon Pardue
    Level 1 (0 points)
    Feb 12, 2012 12:40 PM in response to Jon Pardue

    Thanks Jon, I am also sharing my iTunes media folder with my family..., so I supposed the same thing happened..., changing permissions on the itunes directory fixed my problem...

     

    Thanks for your help!

  • by derwoodk,

    derwoodk derwoodk Apr 14, 2012 2:08 PM in response to Jon Pardue
    Level 1 (5 points)
    Apr 14, 2012 2:08 PM in response to Jon Pardue

    This helped me too! Thanks

  • by wolfchild1975,

    wolfchild1975 wolfchild1975 May 21, 2012 9:51 PM in response to Jon Pardue
    Level 1 (0 points)
    May 21, 2012 9:51 PM in response to Jon Pardue

    This help me a lot thanks sooooooo much

  • by DingDingDink,

    DingDingDink DingDingDink Dec 24, 2013 1:18 AM in response to Jon Pardue
    Level 1 (0 points)
    Dec 24, 2013 1:18 AM in response to Jon Pardue

    Permissions did the trick - thanks!