First off; I found the solution to the problem, and yes, I could take your advice but that wouldn't fix mine or these other people's problem. It's not that I am opposed to taking advice, I just like to take what people like to call "good advice". I gotta be honest, I'm tired of people telling me to reset my phone to factory whenever there's an issue. I know that many times that will fix problems, but people, please do some research before giving out that kind of advice
I work, am a husband and a father so time is precious; like many others out there I don't have time to sit and **** around in iTunes so resetting my phone is the last thing I want to do. I paid a lot of money for these iDevices and I have high expectations from them as well as the support I should receive from a reputable company like Apple.
Okay, lemme get off my soap box and get back to the problem. I found the solution on another forum a little bit ago and verified that it works. Below is the solution I found from a novice user named RinkoWingMan on MacRumors forum:
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iMessage blurry video solution
Hi Folks,
I encountered the same problems;
When I sent a video through iMessage to my wife's iPhone and my iPad. It arrived at her iPhone 4 and later iPhone 5 extremely blurry.
No solutions found on the internet.
We have similar phone contracts even signed them on the same day. Mine is fine. Hers is blurry.
I found that the only difference was, she was using a hotmail email as 'You can be reached by iMessage at:' and her phone number.
I was using gmail. Apparently that did it. I changed her hotmail there to her gmail account and made sure I chose her gmail as the iMessage recipient.
That did it.
Not blurry anymore.
So no need to email them. Just make sure you send it to the gmail recipient for iMessage.
Good luck peeps..
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Just like he recommended I switched my iMessage account to my gmail as the primary and now vids come in HD. I hope this helps everyone else out there, and saves them from hours of researching forums and prevents them from doing unneeded resets. Not bad for a level nothing with zero points : ) Okay, now that over half of my day-off is gone let me get back to life, take care!