0 Replies Latest reply: Jan 9, 2012 4:34 PM by Peter WP
Peter WP Level 1 Level 1 (0 points)

I purchased an external USB fax modem for my Mac.


I'm able to send faxes but the Mac's built-in fax software always indicates the fax did not go through and is put on hold to try again in 5 minutes.


Yet I check and the fax was actually received by the recipient on the first attempt.


Any suggestions as to what might be causing this and how to solve it?

iMac 2.6GHz, Mac OS X (10.5.8)