2 Replies Latest reply: Feb 7, 2013 5:42 AM by iduddits-82
041798 Level 1 Level 1

I cannot backup my phone or access the store.  This has happened after the last several updates.  For the store, I see a blank screen with the load bar only halfway loaded.  When I try to backup the phone, it hangs and I have to close iTunes.  Apple's tech service has been useless.  Not only on this occasion but several others.  Any suggestions would help.  Thank you

iPhone 4, iOS 5.0.1