Two weeks ago I purchased a new computer with Windows 7 64bit and I installed itunes with no problem at first. The next day I get the following warning before itunes would open;
The registry settings used by the iTunes drivers for importing and buring CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.
I have reinstalled itunes twice so far and still come up with the same warning. When I run diagnostics with iTunes I get the following;
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 188.8.131.52
CD Driver DLL 184.108.40.206
Apple Mobile Device 220.127.116.11
Apple Mobile Device Driver 18.104.22.168
Bonjour 22.214.171.124 (333.10)
Gracenote SDK 126.96.36.1992
Gracenote MusicID 188.8.131.52
Gracenote Submit 184.108.40.206
Gracenote DSP 220.127.116.11
iTunes Serial Number 002AAE3C011FBEC8
Current user is not an administrator.
The current local date and time is 2012-01-10 09:56:29.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 18.104.22.168 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Any help on fixing my problem is greatly appreciated. Thanks to those who reply.