Built in iSight not working with Google chat?

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Level 1

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Built in iSight not working with Google chat?

Hi all,

I recently updgraded to Mac OS X version 10.7.2 for my Intel based iMac. Since then, the built in iSight camera does not work with Google Chat. It does work with iChat and Photobooth though.

I reistalled the Google chat plug in (or I guess I installed it again). I ran a check, and my software updates are current. I tried the power down, unplug the power cord, wait 15 seconds routine, and that didn't work either.

When I go in to Mail Settings in gmail, click Chat, and then Verify your Settings, I don't see anything in the window next to it - just black.

Does anyone have any good ideas to help? Using google chat is just a lot more convenient for me than using iChat...

Thanks!

iMac (21.5-inch Mid 2010), Mac OS X (10.7.2)

Posted on Jan 10, 2012 9:06 AM

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Answer 1

EZ Jim

Level 7

22,590 points

Jan 10, 2012 12:10 PM in response to jmwhite74

I do not use 'em, but Google add-ons seem to cause issues for some users.

Check Google's pages for possible known issues such as those shown here: http://tinyurl.com/6tlzsoq

Message was edited by: EZ Jim

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Answer 2

Jan 10, 2012 2:12 PM in response to jmwhite74

Hi,

For some time now the Google Web Browser Video Chat plug-in (Also and automatic part of Installing Chrome) has been an issue in relation to going to Video Chat sites that use the Flash Plug-in.

My Flash Plug-in in Lion is version 11.1 r102

I don't have the Google one so I could not tell you the latest from them.

I am not sure that Google are moving very fast, if at all on this matter.

It could be as soon as either Flash makes an update it ruins the progress Google have made.

The Notice that EZ Jim has linked you to has been up more than a year (about 1/2 the life time of Snow Leopard)

10:12 PM Tuesday; January 10, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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Answer 3

K5JBB

Level 1

0 points

Feb 9, 2012 1:27 PM in response to jmwhite74

I had the same problem. Somewhere on Google help it was suggested to enable Video Enhancement in Google Labs. I did that and refreshed the page and now it works fine. And with a sharper picture.

Good Luck.

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Answer 4

Paulus86

Level 1

0 points

Apr 17, 2012 10:36 PM in response to jmwhite74

Just tried what K5JBB said in terms of going to Settings and enabling Video Enhancement in Google Labs and now it works fine for me. Previously, I did not get any camera image either.

Kudos, K5JBB!

P

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