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itunes 10.5.1 doesn't open with windows 7 64 bit

i have just purchased a new HP laptop with windows 7 64bit and have installed itunes. all the files have installed correctly but the program doesnt open. any ideas ?

Windows 7

Posted on Jan 10, 2012 3:45 PM

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Question marked as Best reply

Posted on Jan 10, 2012 4:10 PM

1. First check if this file APSDaemon.exe is the problem here.

Close your iTunes.

Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.

Now open itunes and see if it is working?


If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in


MSCONFIG


Hit ENTER

Click STARTUP Tab, Uncheck "Apple Push", click OK.


Restart Windows.


2. If that fails, refer to following article to remove SC Info.lib file:

http://support.apple.com/kb/TS2363


3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REAPIR.

2 replies
Question marked as Best reply

Jan 10, 2012 4:10 PM in response to lesterone

1. First check if this file APSDaemon.exe is the problem here.

Close your iTunes.

Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.

Now open itunes and see if it is working?


If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in


MSCONFIG


Hit ENTER

Click STARTUP Tab, Uncheck "Apple Push", click OK.


Restart Windows.


2. If that fails, refer to following article to remove SC Info.lib file:

http://support.apple.com/kb/TS2363


3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REAPIR.

itunes 10.5.1 doesn't open with windows 7 64 bit

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