11 Replies Latest reply: Jan 11, 2012 8:38 AM by Philly_Phan
chrisfromct Level 1 Level 1 (0 points)

After ios5 download on a 3d generation itouch I have no wifi. When

I try to connect it just thinks to no end. i have tried all the resets.

can I load older software versions, ad how? Thanks


iPod touch, iOS 5.0.1
  • JimHdk Level 7 Level 7 (27,710 points)

    Try using Settings > General > Reset > Reset network settings. See if that helps.

  • chrisfromct Level 1 Level 1 (0 points)

    Thanks, but have tried all resets.

  • lllaass Level 10 Level 10 (160,335 points)
  • JimHdk Level 7 Level 7 (27,710 points)

    Have you tried restarting your WiFi router by removing power to it for 30 seconds?

     

    If these steps don't work then test your iPod Touch on some other networks. If it doesn't work there they it may have developed a hardware problem. You could try to restore to factory settings.

     

    If yor iPod works on other networks then your router may have developed a problem.

     

    There is no way to go back to the previous iOS level. I doubt iOS 5 is the source of your problem anyway since WiFi works fine with iOS 5 on my 3rd gen iPod Touch.

  • chrisfromct Level 1 Level 1 (0 points)

    I have tried all of the above. It sees the network, just will

    not connect. I have two iPhones and an iPod that connect

    with no problem.

    I purchased it used with version 3.2? At that point the

    wifi worked without a problem. After the software

    upgrade, have never been able to connect.

    I will contact apple, see what they say.

     

    Thanks for your input.

  • kevin buick Level 2 Level 2 (410 points)

    does u ipod show your home network under network settings?

    check ur seetings and see if ur wi-fi ads is blank or greyed out

  • Philly_Phan Level 6 Level 6 (12,370 points)

    chrisfromct wrote:

     

    I purchased it used with version 3.2?

    What is your confidence that it has never been jailbroke?

  • chrisfromct Level 1 Level 1 (0 points)

    I'm confident never jail broken.  My wife works with

    It was purchased from. I asked him about it, said he

    doesn't think he ever updated it. He had music on it,

    hardly any apps. 

  • Philly_Phan Level 6 Level 6 (12,370 points)

    If convenient, take the device to a local free WiFi system (e.g. Starbucks) and see if it works there.  If nothing else, it will give you information to give to Apple (along with the fact that an iPod connects OK).

  • chrisfromct Level 1 Level 1 (0 points)

    I tried it at work, I disconnect and reconnect my phone,

    Itouch same as my home network, it sees the network,

    no connection made.

  • Philly_Phan Level 6 Level 6 (12,370 points)

    Well, you've got some consistency anyway.  You're probably going to need to contact Apple for help but, since you're out of warranty, it will cost you.  I can't offer you any confidence but here are some standard repair procedures that you might wish to try before you call them:

     

     

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...

    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

     

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."