3 Replies Latest reply: Apr 14, 2013 7:26 AM by Wp Canada
Jillygirl Level 1 Level 1

i forgot my password to my computer and i called apple and they told me to go onto this website. how do i get my password back?

MacBook, Mac OS X (10.6.8)
  • Limnos Level 9 Level 9

    You're using Snow Leopard according to your computer information.  This is the Tiger system forum.  Still, maybe these still work:


    [Changing or resetting an account password|http://docs.info.apple.com/article.html?artnum=106156]


    [Changing your administrator password|http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh655.html]


    [Mac OS X: Changing or resetting an account password|http://support.apple.com/kb/HT1274] - resetting password on regular and administrator account if you have the installer disc.

  • Texas Mac Man Level 8 Level 8

    Here's one method to reset the password without the install disc:


    1. boot computer and hold the "apple" key and the "s" key.

    2. wait for terminal show

    3. release keys

    4. type without the quotes: "/sbin/mount -uaw"

    5. press enter

    6. type without the quotes: "rm /var/db/.applesetupdone

    7. press enter

    8. type without the quotes: "reboot"

    9. press enter


    This will let you create a new admin account when you reboot your computer.


    Also, without the discs, look at Mac OS X Tip - No Password, No Root, No CD? No Problem.



    Here is a way to get around not knowing the admin password on Macs.


    To reset your OS X password without an OS X CD you need to enter terminal and create a new admin account:


       1. Reboot

       2. Hold apple + s down after you hear the chime.

       3. When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):

              * mount -uw /

              * rm /var/db/.AppleSetupDone

              * shutdown -h now

       4. After rebooting you should have a brand new admin account. When you login as the new admin you can simply delete the old one and you’re good to go again!


     Cheers, Tom

  • Wp Canada Level 1 Level 1

    The password problems is for an older mac  laptop with Snow Leopard.. Same thing work? thanks