1 Reply Latest reply: Jan 12, 2012 6:48 AM by wjosten
beatzboy2011 Level 1 Level 1 (0 points)

My iphone 4s is disabled. I have a passcode but forgot it. When I try to connect to Itunes to restore my iphone it says it can not do that without my passcode. UGH! Please help!


iPhone 4S, iOS 5.0.1
  • wjosten Level 10 Level 10 (93,715 points)

    Force the phone into recovery mode & restore it:

     

    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.