sysq

Q: cant print invoice...

" The signed in account does not have access to this order. "

why cant i open my invoice?

Posted on Jan 12, 2012 10:10 AM

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Q: cant print invoice...

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  • by kamakura,

    kamakura kamakura Feb 3, 2012 12:43 PM in response to sysq
    Level 1 (0 points)
    Feb 3, 2012 12:43 PM in response to sysq

    I have the same problem. This is so annoying...

  • by opdoar,

    opdoar opdoar May 22, 2012 11:12 AM in response to kamakura
    Level 1 (0 points)
    May 22, 2012 11:12 AM in response to kamakura

    hallo,

    follow the link on the order number you got in your email then enter  apple ID and PSWD -> print invoice

    i hope it will help you , if not maybe you have the same problem i have with my other order number

    it didn't work???? 

    when i entered select the "print invoices" it says :

     

    "we're sorry

    Something went wrong with your request. Please try again later.

    The signed in account does not have access to this order."

    if you found a way i'll b glad to know

    thank you

    op

     

     

    ( i have 2 seperate orders and cant print the invoice to one of them)

  • by kamakura,

    kamakura kamakura May 22, 2012 5:13 PM in response to opdoar
    Level 1 (0 points)
    May 22, 2012 5:13 PM in response to opdoar

    It didn't work because I bought it as a Guest account, so the order is not linked to my account.

     

    I had to call them and ask them to send me a copy of the invoice via email.

  • by Jensclausen,

    Jensclausen Jensclausen Mar 16, 2016 1:06 AM in response to kamakura
    Level 1 (0 points)
    Mar 16, 2016 1:06 AM in response to kamakura

    Hi - It works fine using Outlook 2016 in windows. Install Parallels or another host software and Windows.

     

    This is funny isn´t it. But annoying that apple hasn't tested the invoicing system they use for millions of invoices every day!!!

    Jens

  • by Templeton Peck,

    Templeton Peck Templeton Peck Mar 16, 2016 5:10 AM in response to Jensclausen
    Level 9 (62,070 points)
    Mar 16, 2016 5:10 AM in response to Jensclausen

    Jensclausen wrote:

     

    Hi - It works fine using Outlook 2016 in windows. Install Parallels or another host software and Windows.

     

    This is funny isn´t it. But annoying that apple hasn't tested the invoicing system they use for millions of invoices every day!!!

    Jens

     

    Don't you think that after 4 years since the this post was originally started, the person got the paper to print at some point?