I upgraded to Snow Leopard and now have the App Store. I was trying to buy Lion, but it wouldn't work. Then I tried "buying" a free app, but the same thing. When I click INSTALL I get the dotted circle up on the gray toolbar but nothing happens at all. I am signed into my account which is all in order. I don't have trouble buying music, etc. in iTunes. Just can't buy anything from App Store. I just downloaded the 10.6.8 Combo & restarted but still nothing.
Aside from the free app you were trying to download, make sure your Mac meets Lion's requirements...
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
From here > Apple - OS X Lion - Technical specifications
When you have problems downloading apps from the App Store, if you have anti virus software installed, disable that.
And try turning off the Firewall in System Preferences > Security
And make sure you have logged out of iTunes before logging into the App Store. With the iTunes app open, from the menu bar top of your screen click Store > Sign out.
Yes, I have all of that. And the problem isn't just with purchasing Lion. I can't purchase ANYTHING from the app store. I just get the circle moving and then nothing happens. I even tried the free apps b/c I thought Lion was the problem
Did you read my entire post?
Yes, I did. Sorry about that. It wasn't all in my email. However, yes the firewall is off and I don't have antivirus software. The circle has been spinning for about 3-4 minutes already trying to install a different free app. The store is for Macbook, right? Not an iPad? lol
That's ok... lately there have been some glitches in the forum software.
So no a/v software and firewall is off.
Do you have an app called Little Snitch installed?
Yes, you are in the correct App Store for the Mac OS X.
iTunes only sells apps for iOS devices, not the Mac operating system.
No, I don't have Little Snitch.
Ok..
Try this...
Go to ~/Library/Caches/com.apple.appstore
Move the Cache.db file from the com.apple.appstore folder to the Trash.
Restart your Mac.
See if that helped.
No, still not working : (
You are trying to download apps from your admin account correct? Not another user account?
Correct. I clicked My Account. All was fine.
I meant your user account on your Mac, not your Apple ID and password for the App Store. I should have been clearer on that.
Just to rule out any problems with the startup disk since you just upgraded to Snow Leopard and combo didn't help.
Launch Disk Utility /Applications/Utilities
Select the startup disk on the left in the panel then select the First Aid tab.
Click: Verify Disk (not Veriify Disk Permissions)
If the disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks
edit by cs
Says it appears to be okay...
How much free space on the startup disk?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
Capacity: 319.73 GB
Available: 74.88 GB
Can't buy apps in App Store?
