I know I can do that. However, it used to be that when I plugged my iPhone in, Picasa would start automatically (reminding me to transfer my photos). That no longer happens so I frequently forget to transfer them.
This worked!! THANK YOU!!!!!!!!
Under Device manager/Properties i received this message.
Windows cannot start this hardware device because its configuration inofrmation (in the registry) is incomplete or damaged (Code 19)
Update the MTP driver.
I downloaded the latest win7 MTP driver from:
and then followed the instructions here:
Retrieving data ...