Q: Migration assistant is not working on the pc

I'm trying to migrate itunes and files from my Dell pc running Windows XP SP3 to the iMac. Both computers are on the same home network. I turned off the automated Windows update and the firewall. The steps are working on the Mac, but not on the pc. A code is supposed to appear on the PC and it's not. Any thoughts?

Thanks.

iMac (27-inch Mid 2011), Mac OS X (10.7.2)

Posted on Jan 12, 2012 6:55 PM

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Q: Migration assistant is not working on the pc

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by rkaufmann87,Helpful

rkaufmann87 Jan 12, 2012 6:57 PM in response to kpmuse01
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Jan 12, 2012 6:57 PM in response to kpmuse01

You probably did not follow the directions closely. I would recommend looking over About MS Windows Migration Assistant and even better Pondini's Lion Setup Assistant tips. If you still run into difficulty then you have 90 days of telephone support with AppleCare, now is a good time to use it. You can locate the number by clicking the AppleCare Contact Info link.
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by kpmuse01,

kpmuse01 Jan 13, 2012 7:02 AM in response to rkaufmann87
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Jan 13, 2012 7:02 AM in response to rkaufmann87

Ok, thanks. I did the procedure 4 times and carefully followed instructions and searched all online help before posting here. No luck. As you said, I'll call Apple.
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by rkaufmann87,Helpful

rkaufmann87 Jan 13, 2012 7:04 AM in response to kpmuse01
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Jan 13, 2012 7:04 AM in response to kpmuse01

Good idea, I suspect there is some issue with the PC. You may have to debug that first, remember the Apple techs will know OS X well but they aren't PC guys.
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Q: Migration assistant is not working on the pc

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by rkaufmann87,★Helpful

by kpmuse01,

by rkaufmann87,★Helpful

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by rkaufmann87,Helpful

by rkaufmann87,Helpful