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I have a MBA running on OS 10.7.2 with MS Office (Mac) installed but when I try to print a .docx file to my previously bombproof HP Laserjet 1200, with enhanced memory, it stalls. Then returns the message:
ERROR: MemoryFull
OFFENDING COMMAND: definefont
STACK:
-dictionary-
/F65.1
I would appreciat some guidance
davidcol
MacBook Air, Mac OS X (10.7.2)
A couple quick questions: 1) can you print with a different application? 2) have you tried creating a fresh small document in Word and printing it? The answers will help us figure out if it is a printer/driver problem, a Word problem, or specific to that document.
A couple quick questions: 1) can you print with a different application? 2) have you tried creating a fresh small document in Word and printing it? The answers will help us figure out if it is a printer/driver problem, a Word problem, or specific to that document.
dwb
Thank you for your help. I have run the tests as you suggested and it printed your e-mail and two small documents one that was created in .docx and one in .doc However when I tried to print only two pages from a document that was created with an old .doc template and converted to a .docx file it would not print. It would seem that the problem lies in the conversion process. The best solution would be to avoid using old doc. templates.
Many thanks for you help, it gave me a route to the solution
daivdcol
I have another suspect -- a font that's used in the document(s) that won't print. First, open FontBook. You'll probably see a window with 3 panes. One labeled Collection, one Fonts and the last is the preview pane. Select All Fonts under Collection and then move your cursor over to the Fonts column, click on one of the fonts, and then do Select All from the Edit menu. This will select all your fonts. Now under the File menu, select Validate Fonts. I think you will get an error on one or more of your fonts. If the error dialog does pop up you click checkmark the offending fonts and remove them.
My MBA with Office for Mac will not talk to my Laserjet 1200
