8 Replies Latest reply: Mar 31, 2012 3:54 PM by Ergolad
thegarland Level 1 Level 1 (0 points)

How do I mark an email as "junk" (or "not junk") on my me.com email address on icloud.com and/or the Mail application on my MacBook Air / iPad / iPhone ?


MacBook Air, Mac OS X (10.7.2)
  • Winston Churchill Level 10 Level 10 (86,535 points)

    Welcome to the Apple Community.

     

    On iCloud.com, click on the gear icon and select 'mark as junk mail', when mail is already junk you can use the same method to mark it as not junk or you also get the same option in the message preview window.

     

    On your mac, you can either use message (menu) > mark > as junk, or use the keyboard shortcut cmd + shift + J, or you can add a junk button to the toolbar using view > customise toolbar.

     

    I'm not sure you can mark it as junk on an iOS device, but moving it between the junk folder and the inbox, marks and unmarks it as junk appropriately.

  • thegarland Level 1 Level 1 (0 points)

    the "message (menu) > mark > as junk" doesn't work on my Mail on the MacBook. It's greyed out.

     

    Also, can I block specific senders ?

  • Winston Churchill Level 10 Level 10 (86,535 points)

    Have you selected (highlight) an email when you look in the menu.

     

    You can use rules (mail > preferences) to block specific mail, or at least delete it straight away.

  • thegarland Level 1 Level 1 (0 points)

    I tried the rules on Mail but it didn't quite work.

    The rule was to send emails from the recipient to Trash but instead it was sending them to Junk.

    I deleted the rule altogether but Mail still thinks that sends is Junk.

     

    The sender is me from my other email by the way.

     

    Is it better to do this on icloud.com or the Mail app? and which one prevails if the rules are different?

  • Winston Churchill Level 10 Level 10 (86,535 points)

    I'm not sure setting rules about email from your own address is going to work all that well. It shouldn't matter where you set rules, I tend to set my rules in mail.

  • thegarland Level 1 Level 1 (0 points)

    it was a completely different email address ie: me.com VS hotmail.com so it shouldn't really be an issue but anyway, today I realised that the Mail app categorised two perfectly valid emails as JUNK (as I've now activated the junk filter) and when I go to Message trying to mark them as "not junk" only the "mark as junk" option is still possible...

    this doesn't make any sens to me!

  • thegarland Level 1 Level 1 (0 points)

    I mean there's something wrong with the logic in general.

     

    and i wish they'd bring the "bounce" function back! that was genius!

  • Ergolad Level 1 Level 1 (0 points)

    Winston Churchill wrote:

     

    I'm not sure you can mark it as junk on an iOS device, but moving it between the junk folder and the inbox, marks and unmarks it as junk appropriately.

     

    Can anyone confirm this? In a limited search I was unable to see any reference confirming this. Moving mail in and out of the Junk folder in iOS would be totally sufficient for marking/unmarking mail as "Junk."