have a crashed i4

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.

Didn't work. More info please if you want someone to help. What are you trying to do in the first place for example?

Do this...

Turn the iPhone completely off and unplug it from the computer (you can turn it off by holding both buttons until it goes black).

Before you plug it back in, hold the home button and then plug it in.