When I send my excel spreadsheet as an attachment it comes through to the receiver as a blank Text?Edit

I'm trying to send an Excel spreadsheet as an email attachment and it arrives as a blank TextEdit. What I'm I missing?

iMac

Posted on Jan 15, 2012 6:22 AM

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11 replies

Jan 15, 2012 6:44 AM in response to rigby2

What is the file format you are saving your Excel documents in and what version is the recipient using? It's possible there is a file format incompatiblity. For example if you are saving in .docx and the recipient is using a version that was earlier than the .docx format then you have to save the files in .doc format.


One method of testing is to send yourself an Excel file as an attachement and see if you have the same problem.

Jan 15, 2012 6:57 AM in response to rigby2

Are you using Mail to send email and, if so, when you attach the file to the email does it display the file within the body of the email (inline) and are the recipients likely to be PC users rather than Mac (so many questions 🙂 ). If it does there are a couple of things that might help.

In Mail>Edit Menu make sure 'Always send Windows-friendly attachments' is ticked and also if the attachment displays within the body of the email Control+Click or right click on it and select 'View as icon'. PC users will hopefully now receive a 'proper' file.


Edit - just noticed you get the same problem when sending it to yourself. Stil worth trying the 'View as icon' thing.

Jan 15, 2012 6:56 AM in response to Paul_31

Paul_31 wrote:


Are you using Mail to send email and, if so, when you attach the file to the email does it display the file within the body of the email (inline) and are the recipients likely to be PC users rather than Mac (so many questions 🙂 ). If it does there are a couple of things that might help.

In Mail>Edit Menu make sure 'Always send Windows-friendly attachments' is ticked and also if the attachment displays within the body of the email Control+Click or right click on it and select 'View as icon'. PC users will hopefully now receive a 'proper' file.

Hi Paul,


Good idea but she gets the same error when he/she sends a message to herself. To me that points the finger at MS Office rather than Mail...what do you think?

Jan 15, 2012 12:19 PM in response to rkaufmann87

Paul_31 wrote:


Are you using Mail to send email and, if so, when you attach the file to the email does it display the file within the body of the email (inline) and are the recipients likely to be PC users rather than Mac (so many questions 🙂 ). If it does there are a couple of things that might help.

In Mail>Edit Menu make sure 'Always send Windows-friendly attachments' is ticked and also if the attachment displays within the body of the email Control+Click or right click on it and select 'View as icon'. PC users will hopefully now receive a 'proper' file.



Paul,

It was set up as you suggested in both cases. I don't have the disc with me as I'm in Florida and the disc is in Iowa. Thanks to both of you for your help. I'll keep trying.

Rigby

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When I send my excel spreadsheet as an attachment it comes through to the receiver as a blank Text?Edit

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