3 Replies Latest reply: Jan 16, 2012 9:05 AM by planb77
Jay Klein Level 1 Level 1

All of a sudden, I can't put a movie on my iPod Classic!  We've been transferring .mp4 and .mv4 movies to it and then playing them on our home TV setup for years . . . and now I keep getting the message "This movie was not copied to the iPod because it cannot be played on this iPod!"




We've reformatted/restored the iPod with the latest software version a couple of times now, but to no avail.  Same message every time.


Any help would be greatly appreciated!

iMac 24, Mac OS X (10.7.1), iPod Classic 160, 4th Gen Nano
  • planb77 Level 7 Level 7

    Several users have been reporting this problem since updating to the latest version of iTunes.  Have you had a look at this Apple support document yet related to your issue though just in case?

    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod



  • Jay Klein Level 1 Level 1

    I think I've found the problem here and its solution:


    I use Handbrake 0.9.5 (mostly) to re-encode avi movies (and the like) for transfer to my Classic.  When I launch that application, the default translation preset is "Regular/Normal."  And therein lies the problem, for "Regular" most certainly does not work on the iPod Classic!  It does for my MacBook Pro, to be sure, but NOT for my old iPod.


    However, the moment I select "Apple/iPod" as the preferred encoding preset, a check mark immediately appears in the small "iPod 5G Support" box . . . which is NOT checked when "Regular/Normal" is the default.  Eureka!


    Now I have no problems moving movies to my Classic.  Nobody's at fault here . . . I just had to look a little closer at the available options.

  • planb77 Level 7 Level 7

    Well I'm certainly glad to hear that. Enjoy the movies on your iPod!