reply email with chinese characters become

Question

leonhart1981 Author

Level 1

81 points

reply email with chinese characters become

My colleagues sent an email with Chinese characters while I'm outside the office, so I replied it using my iPhone 4S with Chinese characters too.

However, my colleagues (she is using Outlook) said the email that she received is not readable. All the Chinese characters become garbled.

This issue also applied to iPad 2 because I again resent it using my iPad 2.

Is there a way to overcome this issue? Otherwise, I cannot do my work when I'm away my desk.

Pls help~

iPad 2, iOS 4.3.3

Posted on Jan 15, 2012 11:54 AM

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Answer 1

Tom Gewecke

Level 10

124,244 points

Jan 15, 2012 2:49 PM in response to leonhart1981

It is probably en encoding issue. Do you have the same problem if the message is not a "reply", but originates from you? Does switching the OS language between English and Chinese make any difference?

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Answer 2

leonhart1981 Author

Level 1

81 points

Jan 15, 2012 3:16 PM in response to Tom Gewecke

If I create a new mail using my iPhone 4GS or iPad 2, I won't have the problem.

This issue only applied when I reply or forward an email from my colleagues whoes emails contain Chinese characters. To avoid this issue, the only language I can use is typing English but some of my colleagues only understand Chinese.

I believe this problem is an encolding issue too because this case also apply on the Mail in my MacBook Pro. But I can change my encoding to "Traditional Chinese - Big 5" on Mail in my MBP but iPhone & iPad don't have this function.

The problem still there even I switched the OS language b/w English and Chinese.

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Answer 3

Tom Gewecke

Level 10

124,244 points

Jan 15, 2012 4:28 PM in response to leonhart1981

I think all you can do is to ask Apple to add the encoding change feature to iOS:

http://www.apple.com/feedback/iphone.html

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Answer 4

gangliu

Level 1

4 points

Jun 15, 2013 2:34 PM in response to leonhart1981

Iphone problem: when forwarding an email contains Chinese characters, the recipient cannot read the orginal Chinese characters.

Solution:

1. hit "reply" button, instead of using "forward".

2. change the recipient email address to whatever you want.

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