2 Replies Latest reply: Sep 15, 2013 6:04 PM by Blanfe
J & F Level 1 Level 1 (5 points)

I can suddenly no longer log into iTunes store and my over 10 year old Apple ID log in information seems to have been corrupted.


Apple ID and pasword are unrecognized, and what's weird, when I get directed to My Apple ID to reset the password,

I do NOT receive the promised email to reset that password.


Last window will say "Email has been sent. When you receive your sign in information, follow the directions in the email to reset your password.

- but NO email is coming!




Do not want to set up a new account, since I would hate to lose all previous purchases etc...

iMac, Mac OS X (10.5.8), 2 GHz Intel Core Duo