1 Reply Latest reply: Jan 16, 2012 1:15 AM by Iynque
al-cymru-bailey Level 1 Level 1

i have gone  into itunes and clicked on redeem. as I enter the code and click redeem a message appears saying 'the code you entered is not recognised as  a valid code'. what is happening?

Reply by Iynque on Jan 16, 2012 1:15 AM Helpful

Try these steps, then contact support if you still can't figure it out: http://support.apple.com/kb/TS1292

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