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iTunes Match stuck on Step 2

Since adding a couple of new albums to my library, iTunes Match has been stuck on step 2 for more than 24 hours, having successfully checked everything except for these 25 new tracks. I've stopped and restarted the process several times. Any ideas?

iTunes Match-OTHER, Mac OS X (10.7.2)

Posted on Jan 18, 2012 7:05 AM

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Posted on Jan 18, 2012 7:08 AM

There are currently problems for some users with Apples servers, which is causing Matching to stall. My advice would be to stop the process and try again later.


It is possible that you just have some problematic tracks, but I'd say it's quite unlikely. Some people have given advice about how to deal with this, if you want to have a read, but what you report is consistent with the general experience and I'd save yourself the bother if I were you.


I would report it to Apple though. The more reports that they get the better.

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Jan 18, 2012 7:08 AM in response to Black MacBook Forever

There are currently problems for some users with Apples servers, which is causing Matching to stall. My advice would be to stop the process and try again later.


It is possible that you just have some problematic tracks, but I'd say it's quite unlikely. Some people have given advice about how to deal with this, if you want to have a read, but what you report is consistent with the general experience and I'd save yourself the bother if I were you.


I would report it to Apple though. The more reports that they get the better.

Jan 18, 2012 12:35 PM in response to Black MacBook Forever

I´ve bought the iTunes Match on January 17th. That day it launched in my country (Argentina). Since the very first moment it didn´t work. It´s stuck on step 2, checking 0 of 1612 songs. I think it has to be something related to the launch of a lot of countries all at the same time. The same thing happened when they launched iOS 5 and OSX 10.7. Servers were unresponsive during the first day. I hope it gets fixed during this week. User uploaded file

Jan 18, 2012 1:42 PM in response to Black MacBook Forever

ditto - same here since yesterday. Frustrating as after 4 solid weeks of uploading, I only have 200 tracks left to finish the upload.


No sign of an official line or notice about the issue. I expect this has everything to do with the roll out to the other countries. Seems to be yet another poorly planned and implemented roll out of iTunes Match.


Hope the kinks get sorted out soon.

iTunes Match stuck on Step 2

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