Address book not syncing to iCloud

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Level 1

10 points

Address book not syncing to iCloud

I recently upgraded to Lion 10.7.2, but my contacts aren't syncing from iCloud into the address book. I've gone to system preferences, enabled iCloud and selected contacts. It doesn't take, and so when I go back to the preference window, it's back to being unchecked. In AB, there are no groups visible and I can't add an iCloud account there, either. The contacts are present in iCloud on the web interface. Calendars also seem to be working fine.

Any help would be appreciated.

MacBook, Mac OS X (10.7.2)

Posted on Jan 18, 2012 7:19 AM

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Answer 1

Csound1

Level 9

59,973 points

Jan 18, 2012 10:34 AM in response to daveinfred

Open Address book and go to Preferences>Accounts:

If your iCloud account is not here, put it in.

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Answer 2

daveinfred Author

Level 1

10 points

Jan 18, 2012 11:25 AM in response to Csound1

Thanks for the reply. Unfortunately, this doesn't work, either. I tried it again just to be sure. It appears to work, and gives messages like, "creating iCloud account," but when it's done there's no iCloud account in the account window.

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Answer 3

Csound1

Level 9

59,973 points

Jan 18, 2012 12:00 PM in response to daveinfred

Are your contacts in iCloud on the web interface?

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Answer 4

daveinfred Author

Level 1

10 points

Jan 18, 2012 12:13 PM in response to Csound1

They are present in the web interface. It's strange.

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Answer 5

Csound1

Level 9

59,973 points

Jan 18, 2012 12:16 PM in response to daveinfred

Turn contacts and calendars off in the iCloud control panel, restart, turn them back on, go to the Mail, Contacts and Calendars pain and verify that they are also on in there. Post back.

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Answer 6

daveinfred Author

Level 1

10 points

Jan 19, 2012 10:48 AM in response to Csound1

Did as asked, but only Calendars came back. Whenever I close the control panel, the Contacts checkmark disappears upon reopening. If I leave the control panel open and then open the address book, nothing happens.

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Answer 7

smurf69

Level 1

0 points

Jan 22, 2012 8:17 AM in response to daveinfred

I do also have the same problem.

I can change and add contacs in the webinface, and they are then visible on my iPhone, but they doesn´t apear on my computer.

On my computer I can´t add any contacts either.

Seems to be some syncing problems.

I moved my old .Mac account to iCloud, can that be the problem?

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Answer 8

abubnic

Level 1

22 points

Feb 27, 2012 2:04 PM in response to daveinfred

See my solution for syncing the Address Book with ICLOUD --without duplicating entries:

https://discussions.apple.com/thread/3767239

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Answer 9

Csound1

Level 9

59,973 points

Feb 27, 2012 2:08 PM in response to daveinfred

Have you signed out of Mobile Me?

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Answer 10

Csound1

Level 9

59,973 points

Feb 27, 2012 2:12 PM in response to abubnic

abubnic wrote:

See my solution for syncing the Address Book with ICLOUD --without duplicating entries:

https://discussions.apple.com/thread/3767239

Why are you contnually posting and reposting this, the problem has nothing to do with 'multiple' devices, it has everything to do with displaying more than one account in Address Book and/or iCal.

FYI, iCloud DOES NOT SYNC, you subscribe to it and that makes it very different from sync systems (including Mobile Me)

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Answer 11

May 20, 2015 2:00 PM in response to Csound1

FYI, iCloud DOES NOT SYNC, you subscribe to it and that makes it very different from sync systems (including Mobile Me)

I just moved, yesterday, from MobileMe to iCloud. I have an iMac, a MacBook Air, an iPhone 4, and the original iPad.

Would you be kind enough to elaborate on your statement that I have quoted, above? I fear I don't understand the difference between sycning to MobileMe and subscribing to iCloud.

I am about to make my first change to my Address book and am unsure where to make it: on iCloud, my iMac, my MacBook, etc. Any help would be greatly appreciated.

Many thanks,

Bob

#

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Answer 12

Csound1

Level 9

59,973 points

Feb 28, 2012 7:55 AM in response to Community User

It does not matter where you make the changes as long as it is in the iCloud account (ie, in address book ensure that you are not using 'On My Mac' account) the change is pushed to the iCloud database and is viewed in the sunscription copy, this is virtually immediate and requires nothing special on your part.

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Answer 13

May 20, 2015 2:00 PM in response to Csound1

Thanks for the reply.

An aside: I haven't been to Apple Discussions in awhile. There used to be a "solved" button which awarded points to the solvers, like you. I don't see the Solved button. Does Like do the same thing/replace it?

In your response you noted: (ie, in address book ensure that you are not using 'On My Mac' account)

I remember the "On My Mac" when I was using MobileMe. I just checked Contacts on my iPhone and do not see On My Mac any longer. I only see All Contacts or Groups. Ditto for Contacts on iCloud and for Address Book on my iMac.

Am I missing something??

Thanks again,

Bob

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Answer 14

Feb 28, 2012 8:19 AM in response to Community User

BikerBob38 wrote:

I haven't been to Apple Discussions in awhile. There used to be a "solved" button which awarded points to the solvers, like you. I don't see the Solved button.

The 'Solved' button has been replaced by the 'Correct Answer' button (same difference) but, as before, it is only visible to the person who started the thread.

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Answer 15

May 20, 2015 2:00 PM in response to Roger Wilmut1

Thanks, Roger, appreciate it.

Hey, will you field another question?

When I opened my MobileMe account, i began it with a new email address.

I just realized email notifications from Discussions are going to a very old .mac address which no longer functions. I tried sending an email to that old address from my gmail account and it was rejected:

Delivery to the following recipient failed permanently:

I looked in the preferences on Discussions and cannot see any way to change the email address to which notifications of responses to my posts are sent.

For the record, I log onto Discussios using the same user name and password for iTunes, iCloud, etc.

Is it possible to change the address from .mac to .me.com on the Discussions in the Apple Support Community?

Many thanks,

Bob

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