HP c7200 Series driver

Question

Level 1

0 points

HP c7200 Series driver

Hi,

So I have an HP Photosmart C7280 All-in-one printer - not working on Mac OS X 10.7. On HPs website it states that this C7200 series is supported through the standard Apple Software Update. Therefore there is no available driver software through the HP site.

(I have run the latest software updates as of 19th Jan 2012)

The printer is still not working.

I have removed and re-added said printer prompting the following message:

Setting up 'Photosmart C7200 series [FC98DC]...'

Software for this printer is available from Apple.

Would you like to download and install it?

So I click Download & Install.

A progress bar appears stating 'Finding software...' for a few minutes before this message appears:

'The software for this printer is currently unavailable.

Please contact the printer's manufacturer for the latest software.'

Which is a lovely suggestion if HP didn't ping me back to Apple.

Does anyone have a link to this fabled Driver that I can use?

Many thanks.

HP Photosmart c7200 Printer on Lion-OTHER, Mac OS X (10.7.2)

Posted on Jan 18, 2012 2:10 PM

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Answer 1

PAHU

Level 6

16,705 points

Jan 18, 2012 3:18 PM in response to harveybun

Here is a link to the HP Driver Update v2.8 available from Apple. This package has drivers for many models of HP printer, including your C7280. With it installed you should not get the "Finding software" message again.

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Answer 2

harveybun Author

Level 1

0 points

Jan 19, 2012 10:47 AM in response to PAHU

Hi,

I've installed the link. Thank you. However, nothing has changed. The same messages appear and even though my resources file contains both HP Photosmart C7200 series.ppd and HP Photosmart C7200 Series Fax.ppd.gz files it's not connecting the dots.

😟

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Answer 3

PAHU

Level 6

16,705 points

Jan 19, 2012 4:58 PM in response to harveybun

When the printer is selected and the window is showing "Finding software", is there an option to stop this searching so that you can manually look for the printer?

If not, some HP owners have had success with trashing the HP folder, located in Mac HD > Library > Printers. With the folder trashed, empty the trash and restart the Mac. Then try adding the printer again (try this before running the v2.8 installer again)

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Answer 4

Mar 7, 2012 7:36 PM in response to PAHU

I'm having the same problem. I accidentally removed the C2780 printer, and now when I try to re-add it, I get the same "The software for this printer is currently unavailable" message. Deleting the hp folder out of /Library/Printers/ caused a new version to be downloaded, but then I get the same message. Very frustrating.

What's weirder is that the /Library/Printers/hp/Utilities/HP Utility application works fine, and can connect and communicate with my printer. Fortunately, my wife's iBook can still talk to the printer, so I was able to print that way... but I'd still like to be able to print directly.

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Answer 5

richard3

Level 2

305 points

Apr 12, 2012 12:55 PM in response to harveybun

I solved this problem by uninstalling then reinstalling the printer software. (You can uninstall the printer software using HP Uninstaller, which is located in

/Applications/Hewlett-Packard

).

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Answer 6

May 14, 2012 9:23 AM in response to harveybun

I had this same message. I had another HP printer driver installed that wasn't being used. I uninstalled it and got the same message. I restarted and now it showed a HP add printer utility like the poster above. Which I clicked add and it added it.

Steps to reproduce,

1. Restart

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