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Macbook pro sound not working

1126 Views 5 Replies Latest reply: May 6, 2013 4:40 PM by Horses.Cheer.mylife RSS
bball247 Calculating status...
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Jan 18, 2012 3:57 PM

It seems that the sound on my macbook pro does not work when watching videos such as those on youtube. Please help.

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.1)
  • Zyriab Level 4 Level 4 (3,285 points)
    Currently Being Moderated
    Jan 18, 2012 4:02 PM (in response to bball247)

    Please be more specific about your problem.  Are you not getting any sound from the internal speakers?  What happens if you plug a pair of headphones in?  Do you get sound then?  Is the speaker icon on the menu bar greyed out?  Is the problem just in YouTube?  Do other audio files work, e.g. MP3 files?  What about if you put a CD or DVD in the optical drive?  Do you get sound then?

  • Zyriab Level 4 Level 4 (3,285 points)
    Currently Being Moderated
    Jan 19, 2012 1:15 AM (in response to bball247)

    Here is YouTube's help page if you have no sound on YouTube videos:

     

    http://support.google.com/youtube/bin/answer.py?hl=en&answer=58132

     

    Try re-installing Flash player.  I'm assuming at this stage that all your other audio works fine, e.g. CDs, DVDs, system sounds, etc...

  • OGELTHORPE Level 7 Level 7 (22,505 points)
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    Jan 19, 2012 3:42 AM (in response to bball247)

    A shot in the dark, if your MBP has sound with iTunes and CDs, and none from the You Tube video, sometimes the video's have their own volume controls.  Check for that and slide them to the right.

     

    Ciao.

  • Horses.Cheer.mylife Calculating status...
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    May 6, 2013 4:40 PM (in response to bball247)

    i have this same problem but nothing is working have tried lots of things, can anyone help me on what else there is to do? it wont  let me listen to music on itunes or youtube

     

     

     

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