6 Replies Latest reply: Jan 18, 2012 6:02 PM by ST67
ST67 Level 1 (10 points)

I think that I added about 1200 songs to my iTunes Library over the past 3 days. A lot of those songs are obscure and are certainly NOT in the iTunes store so it will have to upload them, but this latest updating process is going so slow it seems like it might be stuck. I rebooted my system and started iTunes again. Maybe this will help. What's odd is that the process seems to linger near the end of 'Step 2: Matching Your Songs With Songs in The iTunes Store' indefinitely--which seems odd. I would think that if it was an 'uploading issue' that 'Step 3: Uploading artwork and remaining songs' would be where the process would hang up and not on Step 2, which should seemingly fly by.

 

Has anyone else experienced this hang nail with iTunes Match?

We have good speed broadband (cable supplied) Internet service through Time Warner.

  • Tgara Level 4 (3,545 points)

    19 countries were added to the iTunes Match service in the last day or two.  The servers are overloaded because of this, so give it a few days until the server load decreases.

  • ST67 Level 1 (10 points)

    Thanks a lot!! That's very helpful. I haven't been keeping up with iCloud News lately. Big Thanks. :-)

  • Regodedor Level 1 (0 points)

    I have more than 24 hours and counting stuck on step 2. I think Apple screwed it out

  • ST67 Level 1 (10 points)

    Going forward, I think Apple needs an iCoud/iTunes Match 'System Status Page' that users can check before they undergo big uploads at home.. Dropbox and many other Cloud-Based Services do that and I think Apple could certainly benefit from cluing in their customer base in Real Time.

  • roebeet Level 2 (430 points)

    ST67 wrote:

     

    Going forward, I think Apple needs an iCoud/iTunes Match 'System Status Page' that users can check before they undergo big uploads at home.. Dropbox and many other Cloud-Based Services do that and I think Apple could certainly benefit from cluing in their customer base in Real Time.

     

    http://www.apple.com/support/icloud/systemstatus/

     

    But notice the date and status.  I also heard from phone support that this is really for iCloud and not necessarily iTunes Match itself.   I agree that they should extend this out to iTM as well - would make a lot of sense and would avoid the confusion we are experiencing.

  • ST67 Level 1 (10 points)

    Thanks for that link. Yeah, they definitely need a separate status page for iTunesMatch. (Ahem! Ahem!) Apparently iCloud is sailing along unscathed at the moment while her musical twin has come down with the flu.

    They Definitely need Two Separate Pages.