Canon MG5320 -- Can't print wirelessly from OS 10.7.2

You don't use the Canon IJ Network Tool to add the wifi connected printer. With the MG already connected to your wireless access point, you add the printer by opening Print & Scan, clicking the plus button and selecting the Default Add Printer view. Do you see the MG5320? If you do, select it and watch the Print Using menu. It should automatically find and add the MG5300 series driver. Does this happen?

If the printer does not appear in the Default Add Printer view of Print & Scan, then it is often not set to the same wireless network as the Mac. To check that network settings the MG has set, perform the following steps.

1. On the MG, press the Home button so that you see the display then press the Arrow Down or Up button until you see Setup on the display. Then press the button underneath Setup.
2. Press the left arrow button to show Device Settings then press OK
3. Press the down arrow button to LAN Settings and then press OK
4. Press the down arrow button to Confirm LAN Settings and press OK
5. Press the down arrow button to Print LAN Details and press the OK and then press OK again

With the Network Configuration Page printed you will see what IP address, default gateway and subnet mask is set in the printer. You can then confirm the Mac is set to the same via System Preferences > Network. With the wifi connection selected in the left pane the right pane will show some details. Press the Advanced button and then select the TCP/IP tab to see more details.

Does the Mac have the same subnet mask and gateway (aka router) address? And if the subnet mask is set to 255.255.255.0, is the first three sets of numbers on the printer and Mac the same?

true777 wrote:

Printer still listed as "unavailable" whenever it is not connected via USB. Extremely frustrating.

The USB printer will be listed as unavailable when it is not physically connected to the Mac. This is expected because if it is not connected to the Mac, then it should not be available.

What you need to do is add an additional printer to Print & Scan for the wifi connected printer. But since you have already mentioned that you do not see the printer when you select to add it, then you have no means to create this additional printer queue to the wireless printer. So that is why I suggested you check the wifi network settings in the MG to make sure they match your Mac's network settings.

Since you know the IP address of the MG, open Network Utility and select the Ping tab. Enter the IP address of the MG and press the Ping button. Do you get a response for each packet sent?

Thanks for checking that. It does suggest there is no path (connection) from the Mac to the printer.

Can you reply with the IP address, subnet mask and gateway address (router address) for the Mac and the printer.

I too am only able to connect via usb - but I want to use the wireless. I followed all your steps and the printers LAN setting are the same as my mac air. I did ping it - and this is what I got...the MG5320 shows when i try to ʻadd printerʻ however it shows the one with bonjour (which the setup says not to select that, to use the canonijnetwork one) but that one doesnt show. When I select the bonjour one it tries to look for the softward updates, but keeps saying its not available now, that its available on apple update - I update, but still I can never complete setting up the bonjour MG5320, and the canonijnetwork ʻKIND" never shows

Help - my kids need to print stuff for school!

Ping has started…

PING 10.0.1.6 (10.0.1.6): 56 data bytes

64 bytes from 10.0.1.6: icmp_seq=0 ttl=64 time=4.365 ms

64 bytes from 10.0.1.6: icmp_seq=1 ttl=64 time=1.977 ms

64 bytes from 10.0.1.6: icmp_seq=2 ttl=64 time=6.188 ms

64 bytes from 10.0.1.6: icmp_seq=3 ttl=64 time=6.536 ms

64 bytes from 10.0.1.6: icmp_seq=4 ttl=64 time=5.795 ms

64 bytes from 10.0.1.6: icmp_seq=5 ttl=64 time=3.270 ms

64 bytes from 10.0.1.6: icmp_seq=6 ttl=64 time=3.649 ms

64 bytes from 10.0.1.6: icmp_seq=7 ttl=64 time=12.115 ms

64 bytes from 10.0.1.6: icmp_seq=8 ttl=64 time=4.795 ms

64 bytes from 10.0.1.6: icmp_seq=9 ttl=64 time=3.322 ms

--- 10.0.1.6 ping statistics ---

10 packets transmitted, 10 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 1.977/5.201/12.115/2.680 ms

Okay, you are ahead of the OP because you are getting a ping response, which shows the device does have a valid IP address (provided by an Airport router I would summise based on the address given).

And the fact that the device does appear in the Default Add Printer browser, albeit just the Bonjour component, is also testament that the MG is correctly connected to your network. So the issue is with getting the "canonijnetwork" component to appear, and this relies on the Canon printer driver to be installed. So I suggest you locate the printer driver for the MG5320 for OS X 10.7 from the supporting Canon web site for your region. We have the MG5350 in Australia, so I won't give you are link to the driver from the Canon Au web site, although at a pinch it could be used. With the Lion printer driver installed for the MG5320 the printer should appear as "canonijnetwork" in the Kind column. Note that it does take several more seconds for it to appear compared to the Bonjour scanner.

Just with regards to the Bonjour device name appearing. Does it say Bonjour Scanner or Bonjour Multifunction? If it says the latter then you can select this and it will create a single entry in Print & Scan but it show both the printer and scanner devices, the same as what happens when you connect the MG to the Mac via USB cable.

Thanks for providing the network address details. Given what you have set in both devices it makes no sense that you are not able to ping the MG5350 (at 192.168.0.233) from the Mac.

Are you able to ping the router (at 192.168.0.254) and the Mac (at 192.168.0.248)? I ask because I'm wondering if the router could be blocking the pings.

Also, how many devices are connected to this wireless router? If this is a home network it seems odd that you are getting network addresses in the 200+ range.

I am not a technical person, but am having the same problem and seem to have it fixed.

1) Try downloading the latest version of Loin WITH the combo pack.

http://support.apple.com/kb/DL1459

2) Unplug your router and reboot.

Sorry if this sounds rediculous. I am not a techie...maybe I lucked out...maybe it will work for you.

Bman.

Thanks for the update. Not sure why this is still giving you trouble. All the previous information would suggest that the MG is connected to your wireless network and operational.

Since this model supports AirPrint, does either iPhone or the iPad list the printer via Safari or Mail?

Also, if you type the IP address of the MG into Safari on either Mac, you should connect to the internal web page of the printer. Now given that the printer is not responding to the Ping request then I would expect that this action also fails. But still it is worth trying.

@PAHU-san,

Please excuse this disruption to this thread, but could you please help me with this printing problem I am having from Windows 7 to a shared printer on 10.6.8 iMac. https://discussions.apple.com/thread/3701733