Currently Being ModeratedJan 19, 2012 8:26 AM (in response to Tuckieira)
Have you actually migrated your MobileMe account at http://me.com/move ? If so, then on Lion Macs you need to enter the account at System Prefences>iCloud, and on an iPhone follow these instructions:
On any pre-Lion computers you will need to enter the email settings manually.
Currently Being ModeratedJan 23, 2012 2:36 AM (in response to Roger Wilmut1)
Hi, thanks for your reply.
Yep, I changed over as soon as I had the option to do so. It works fine at home and anywhere else, it just doesn't work at my work place, even though when I was on MobileMe, and .Mac before that, I had no problems.
Really confused to what it could be?!
Currently Being ModeratedJan 23, 2012 2:45 AM (in response to Tuckieira)
Presumably at work you are connecting through their internet connection? Are you using one of their computers or your phone - if the latter presumably through their wifi?
The difference with iCloud email from MobileMe is that it requires SSL. If you are using one of their computers, make sure it is correctly set up with SSL enabled. If you are using your iPhone and their wifi their firewall may be blocking SSL connections - you'll have to ask them.
Currently Being ModeratedJan 23, 2012 3:34 AM (in response to Roger Wilmut1)
I'm using my MacBook Pro and also my iPhone. Thanks for the info regarding SSL - I wasn't aware of that. I will speak to the IT department here to see if their firewall is blocking SSL connections.
Thank you so much for your help!