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iTunes Only Launches Once

Just freceived my new HP laptop at work which is running Windows 7 Enterprise. I downlaoded and installed iTunes from the Apple website. I went and launched iTunes with no issues, then I closed it down and was unable to reopne it, all I get it the little blue circle for a couple seconds. I have tried multiple things that I found in the support community.


Went to the following pages and performed what they said to do;


http://support.apple.com/kb/TS2363

http://support.apple.com/kb/TS1717

http://support.apple.com/kb/HT2292

http://support.apple.com/kb/TS3430


I even went as far as to Right Click on the iTunes Icon, select Properties and then clicked on teh Compatability tab. Under Compatability mode I checked the box for Run this program in compatability mode for .... and selecet Windows 7.


I also checked the Run this program as an administrator box in the Privilege Level Section under the Compatability tab.


Under the Shortcut tab the Target is "C:\Program Files (x86)\iTunes\iTunes.exe". I actually went to the location and tried to launch it there.



I find it strange becasue like I said iTunes will launch when I first logon, if I logout and then logon again iTunes will work once.


Will not launch in ITune Safe Mode, holding down SHIFT firts and then pressing and holding CTRL, once both CTRL and Shift are held I try to launch iTunes.


Thanks for your help

Posted on Jan 19, 2012 11:23 AM

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5 replies

Jan 19, 2012 12:19 PM in response to kaylanicole12345

I woudl suggest trying to unistall iTunes and Quicktime, then reinstall them. make sure that nothing is running in the background. I found an itunes.exe for 32bit running and I am not sure why. i am unistallign iTunes and Quicktime and will reintall. I was also told to make sure nothing is running that uses Quicktime. Will post an update if things change.

Jan 19, 2012 12:35 PM in response to Paul Mannon

Let's check if this file APSDaemon.exe is the problem here.

Close your iTunes.

Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.

Now open itunes and see if it is working?


If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in


MSCONFIG


Hit ENTER

Click STARTUP Tab, Uncheck "Apple Push", click OK.


Restart Windows.

iTunes Only Launches Once

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