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Apple ID - Billing info won't update

614 Views 1 Reply Latest reply: Mar 6, 2012 11:36 PM by Kraght\'nar RSS
drock97 Calculating status...
Currently Being Moderated
Jan 19, 2012 12:18 PM

Hi all,

 

I'm experiencing a problem in trying to update some billing information. I was trying to update some apps on my iPad and, as normal, iTunes asks for my Apple ID password. I enter it, but it then asks me to update my billing information. A window pops up, and it appears that the security code from my credit card is missing. I enter it, and it gives me an error saying it's invalid. I tried updating it through Apple.com, thinking the problem was on the iPad or something. Same issue. It won't let me update the security code from my credit card, and I can't update apps, purchase more, etc. Any help is greatly appreciated! Thanks!

 

EDIT: I've tried restarting the iPad, as well as syncing it with iTunes.

  • Kraght\'nar Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 6, 2012 11:36 PM (in response to drock97)

    I had the same problem. Try to update your billing information via iTunes on Mac or PC. Even if it still won't remember your security code, you should be able to purchase what you want. I don't know why Apple Store has that problem, but it worked for me. :)

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