13 Replies Latest reply: Jan 20, 2012 6:59 AM by @nn@
Stupid Little Genius Level 1 (5 points)

When people send iMessages to me, I recieve them as emails.  I have no idea why.  I can't send iMessages either.

 

I have all the settings set up correctly to the best of my knowelege.  I've restarted the iPad, I've added another address, I've tried everything I can think of!!  But whenever someone sends me an iMessage, all I get is an email...  What's going wrong??


iPad, iOS 5.0.1
  • @nn@ Level 1 (0 points)

    Hi there!

     

    There are needed somemore details.... What does it mean, you cannot send the iMessage (check you have a wifi Internet connection at the moment)? Can you push the button "send" or it does not work? Or you push the send button, but there is a failure report?

  • ClayG Level 4 (1,415 points)

    It sounds to me like you haven't activated iMessage. If you go to Settings>Messages, what do you see?

  • Stupid Little Genius Level 1 (5 points)

    Lol Sorry I kinda thought that it was a little obvious to say that I was connected via wifi, my mistake, i'm so sorry, please allow me to clarify.  Yes, I'm connected, and have full strength all the time I'm trying.  It's a Wifi iPad, not a 3G one, but I have Wifi all over my house.

     

    I can push the send button, and it goes, but the person never receives it.  There is no error report of any kind and no indication that they haven't actually received it.  I only know because I asked the person if they got the message O_o

     

    I have activated iMessage to the best of my knowledge.  When I go to Settings>Messages I have iMessage set to "on".  Send read receipts "on".  Receive at "2 email addresses" and Show Subject Field "off".  Someone whoes iMessages is working helped me set it up, but it's still not working...  Every time they send me an iMessage, I get an email instead!

  • ClayG Level 4 (1,415 points)

    Stupid Little Genius wrote:

     

     

    I can push the send button, and it goes, but the person never receives it.  There is no error report of any kind and no indication that they haven't actually received it.  I only know because I asked the person if they got the message O_o

     

    When you push "send" does the word "delivered" appear underneath the message?

  • Stupid Little Genius Level 1 (5 points)

    Nope, nothing appears under it at all...

  • ClayG Level 4 (1,415 points)

    Then the messages aren't being sent. I would try a reboot of your iPad first. Turn iMessage off in Settings, then:

     

    To reboot your iPad, hold down the sleep/wake button and the home button simultaneously until the screen goes black and the Apple logo appears. If, during this process, a slider appears on the screen to power it off, ignore it and keep holding the buttons down. Once you're iPad comes back on, go to Settings and turn iMessage on again.

     

     

    Rebooting your iPad can solve a lot of problems.Did it solve yours?

  • Stupid Little Genius Level 1 (5 points)

    Thanks for the idea, but sadly this was the first thing I tried No luck.  I just tried again, just to make certain.  Still no luck... 

     

    Do you have any other ideas?  I'll try anything!!

  • @nn@ Level 1 (0 points)

    Hi

     

    If reboot does not help try these:

     

    1) check you AppleID setting here https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ under "Manage your account" (your e-mails should be activated there).

    2) in your Contacts on iPad (or even better on iCould web) add your own card with e-mail, you are using for the AppleID.

    3) try to send iMessage to this e-mail (to yourself).

     

    These steps helped several my friends, when they had the similar problem with activating the iMessage at start on there new iPads.

  • Stupid Little Genius Level 1 (5 points)

    Oooook, I can send them to myself now, but no other contacts.  Not sure why not though

  • @nn@ Level 1 (0 points)

     

    well, if you can send iMessages to yourself, it means the service works!

     

    When you create a new message to another person, do you see the blue "send" button (or it's green)?

     

    And how do you choose the contact you are going to send the message? (tel num or e-mail?)

  • Stupid Little Genius Level 1 (5 points)

    As I said a couple of messages ago, I have an iPad wifi, not a 3G one.  This means that there is no phone number for it.  The people who send to me have to use the email address. And I use the email address for them too, even though they are using an iPhone.  The send button is therefore blue

  • ClayG Level 4 (1,415 points)

    deleted

  • @nn@ Level 1 (0 points)

    Even if you use iPad, you can still send iMessages to iPhone numbers I do so. Try to send iMessage to someones tel num (who uses iMessages on his iPhone for sure (you even can send it to yourself on your iPhone tel num)). If they recieve your iMessages, they will be able to unswer you and you will recieve the Messages not in your e-mail box.