468 Views 5 Replies Latest reply: Feb 16, 2006 7:05 PM by b noir
Did you try a standlone QuickTime installation?
Not the one bundled with iTunes
Also you might need to cleanup all those windows installations
just checking on something before we proceed:
The error I am getting says that the new version of QT can't install because the old version can't be uninstalled.
are you getting an error message number 1714 associated with that error message? if not, which error message number (if any) are you getting?
I'm getting "Quicktime failed to initialize error - 2093" right now, but I have had a few others depending on what I have done.
Katrina cut accurately to the chase. using the Windows Installer CleanUp utility to remove the existing QT installation configuration information should clear the blockage in the Add/Remove programs.
it may also be worth manually removing any left-over QT program files and folders (after applying CleanUp). the QT component of the complete uninstall instructions given in here might be a helpful guide to that:
Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows