Installation disk lost

I have lost my Mac OS installation disk for leopard 10.5, is there any way to go ahead with new installation ? Need help as my mac is not coming on just a gray screen and folder is displayed.

Posted on Jan 20, 2012 6:25 AM

Reply
4 replies

Jan 20, 2012 10:01 AM in response to alfwil27

You can call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a fee, a replacement set of system discs (if available), can be ordered.


However, the discs will be for the original version of OS, that was pre-installed, when the Mac was manufactured. This OS may not be OS 10.5.


Will it boot OK in Safe Mode? See What is Safe Boot, Safe Mode? (Mac OS X)

http://docs.info.apple.com/article.html?artnum=107392 Takes a while to run, but it usually "fixes" problems.


Safe Boot takes longer than normal startup

http://support.apple.com/kb/TS1884?viewlocale=en_US


Resolve startup issues and perform disk maintenance with Disk Utility and fsck

http://docs.info.apple.com/article.html?artnum=106214


 Cheers, Tom 😉

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Installation disk lost

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.