This Apple is Rotten..

Hello all!


New to the community, not new to Apple products. Ive owned everything since the ibook.


Story begin:


Last year i bought a new MBP, within 4months it fried itself overnight, no power, shock and awe. After some research i came to the conclusion that it was the logic board that had died. So i took it to my local store, having never had an apple product break i wasnt sure of the proceedure, anyways four days later and after a genius telling me they phoned AND spoke to me (which didnt happen at all) they said i had spilled water on it and that they wouldnt fix it. I had not spilled anything on it. Also, my friend had the same problem at the same time and got his replaced. So im left with a thousand pound piece of aluminium. i recieved ZERO help from anyone in store or on the phone to the main Apple care people.


So a 5-6 year relationship has been seriously tainted and i had to fork out to buy another MBP. Basically my main question is, what could i do with this lump of metal that needs a new logic board?

MacBook Pro

Posted on Jan 20, 2012 9:41 AM

Reply
10 replies

Jan 20, 2012 10:15 AM in response to timetravelcity

Well you can't blame Apple for a accidental spill on the keyboard which liquids render a computer dead.


After all the warranty only covers factory defects, not accidents.


Your friend got extremely lucky, the moisture sensor didn't kick off and they just assumed it was a defective keyboard.



Perhaps the pnly thing you can do with that DOA MacBook Pro is sell it for parts, the fans, the case, the hard drive, the Superdrive, the LCD panel etc are all worth money.


If you don't want to dissect it and sell the parts yourself, then you can sell the machine to a online repair place that will determine and pay you accordingly.


http://www.ifixit.com/Mac-Parts


http://eshop.macsales.com/installvideos/



I've also heard that the moisture sensor only works with OS X, so if you install a different operating system like Windows or Linux, that the Mac if it can physically function, will do so.


This is a tall order, and depends upon if the liquid spilled was just water which could dry up with no harmful residue (like citric acid in soda) and the machine perhaps may work just fine after it dries out well.


There are a lot of particularities to bare bones installing Linux or Windows on a Mac without OS X involved in some fashion, a good computer geek can do it and the machine could be sold as such.

Jan 20, 2012 10:20 AM in response to timetravelcity

they said i had spilled water on it and that they wouldnt fix it. I had not spilled anything on it.


There are moisture sensors inside the MBP, so they know that it was exposed to water. If it wasn't a spill, perhaps you had it in a cold environment and then took it inside somewhere warm and humid, and water condensed inside. Or perhaps you had it in the bathroom when you were showering, and once again got condensation inside it. Regardless, there was enough water exposure, however it happened, to trigger the sensors.


As to what to do with the machine, if it has been water damaged, you really can't do much with it. Some people will sell components, but that is unethical in my view if they may be damaged, and could land you in legal troubles if you sell a damaged component to someone.

Jan 20, 2012 10:47 AM in response to ds store

ds store wrote:


I've also heard that the moisture sensor only works with OS X, so if you install a different operating system like Windows or Linux, that the Mac if it can physically function, will do so.

Don't believe everything you hear. The moisure sensor is just a little white dot that changes color if submerged. It has nothing to do with the operating system. If it won't boot MacOS X, it won't boot anything. Also, condensation or humidity won't trigger it. It has to be submerged. That is the only thing that will trigger it. It will also fry the logic board, which is why those two situtations usually go together.

Jan 20, 2012 10:58 AM in response to etresoft

etresoft wrote:


Don't believe everything you hear. The moisure sensor is just a little white dot that changes color if submerged. It has nothing to do with the operating system. If it won't boot MacOS X, it won't boot anything. Also, condensation or humidity won't trigger it. It has to be submerged. That is the only thing that will trigger it. It will also fry the logic board, which is why those two situtations usually go together.


Interesting, thanks for sharing that.


I was going by what I've heard that a Mac would still boot into Bootcamp following a spill and wouldn't with OS X.


Perhaps Windows wan't using that part of the logicboard where it was shorted out and OS X was.



Well it's to the MBP chop shop then. 🙂

Jan 20, 2012 11:43 AM in response to timetravelcity

Hey all, thanks for the replies.


I know it wasnt water damaged because it was sitting on my coffee table, with no liquids near it, also it was working fine, closed the lid and then in the morning it was dead. I believe my apple care to be expired now anyway for that MBP.


Its just a really awful feeling to only buy apple products and then the one time i needed help, i got awful customer service and told to deal with it. Also, spending £2000 on MBP's within 5months was pretty ******* painful.

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This Apple is Rotten..

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