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Apple TV Gen 1 - Keeps Restarting and Factor Restore Fails

I have a 2 year old Apple TV Generation 1 box. Suddenly yesterday it seized up while renting a movie. I unplugged the box and plugged in back in, but restarted from scratch asking me what language to use. I clicked through the normal setup options and it asked me if I wanted to;

  1. Restart
  2. Factory Restore
  3. Run Diagnostic


I tried restarting first, and it came back to the language question again. I tried running the diagnostic and it said there is an issue with my network settings. I tried factory restore and it came up with an error message saying it could not be completed.


I'm think I need to send it to an authorised Apple service centre. Anyone else have any ideas?


Thanks!

Apple TV

Posted on Jan 20, 2012 2:47 PM

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Apple TV Gen 1 - Keeps Restarting and Factor Restore Fails

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