Hello,
I created a new @me.com address today for a seperate Apple ID account. I am needing to sign into the iTunes Store, but I keep getting a response that says:
"We could not complete your iTunes Store request. An unknown error occurred (5002)."
Any ideas as to what's going on here?
I also took a screen cap of the issue:
Thank you for the help!
Marcus
iMac, Mac OS X (10.7), 27-inch, 3.4 GHz Intel Core i7
Check out this article Marcus > Error 5002 in iTunes | MacFixIt - CNET Reviews
Thank you for your response Carolyn; however, that article does not fix my problem. I am getting this error when trying to sign into the iTunes Store on my Mac.
I get the same problem when signing into the Store on the iPad or iPhone. I simply can't log in, but when I go to iCloud.com or the Apple ID login on Apple.com, it works.
Marcus
I'm having the same thing. Wonder what it is.
An older Apple ID I use has no problems, it's just happening to a new one I created today. When did you create your account Elconte?
Marcus
Keep getting 5002 Error when trying to Sign In
