Lecash

Q: Trash is empty but shows number

Have e-mail set up, everything works but, when I empty trash everything is gone but it keeps showing a number.i tried restarting and # 4 is still there.

iPad 2, iOS 5.0.1

Posted on Jan 20, 2012 5:56 PM

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Q: Trash is empty but shows number

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  • by Philly_Phan,Helpful

    Philly_Phan Philly_Phan Jan 20, 2012 5:59 PM in response to Lecash
    Level 6 (13,576 points)
    iPhone
    Jan 20, 2012 5:59 PM in response to Lecash

     

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...

    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

     

  • by Demo,Helpful

    Demo Demo Jan 20, 2012 6:11 PM in response to Lecash
    Level 10 (95,532 points)
    iPad
    Jan 20, 2012 6:11 PM in response to Lecash

    I don't know if the feature is provider dependent - but I don't know why it would be - but I have 4 email accounts on my iPad and I have never seen a number associated with the number of deleted emails in my trash folders - only the new emails.

     

    Maybe there is some notification for trashed emails that I never set up ....

  • by LaDynamo,

    LaDynamo LaDynamo Oct 19, 2012 6:13 AM in response to Lecash
    Level 1 (0 points)
    Oct 19, 2012 6:13 AM in response to Lecash

    I've had this problem a # of times.  I've discovered that the source of the problem is this; when I open my trash folder to begin emptying it, there is a lag where at the bottom of the screen it says "connecting".  Your trash folder is being updated how many messages in trash have been unread.  If you start deleting messages before your folder is updated and one of the messages you deleted is unread, it will leave a number of unread messges.  So if you deleted one unread message prior to the folder catching up, at the end of your cleanup you will see Trash (1) at the top.  If you are quick enough to delete two messages before the folder catches up you would see Trash (2).  Then if you were to the following day do the same thing, the number will increase.  When cleaning up your trash folder, it is important to open the folder and give it a few seconds before deleting any messages.

    If you already have this #, the only way I've found to deal with it so far is to go to your Settings > Mail Settings and delete the account and then set it up again.  This should clear that number.

  • by VHS327,Helpful

    VHS327 VHS327 May 19, 2015 11:41 AM in response to Lecash
    Level 1 (5 points)
    May 19, 2015 11:41 AM in response to Lecash

    I had the same problem and was trying to find another way to "wipe out" this number in trash folder. and accidentally I got the way. If you haven't been able to sort this problem out yet then go to Settings - Mail,Contacts,Calendars - click on your Account and switch Mail off.  Then turn your phone off and then on, go to back to the previous Menu and switch Mail back on. That's it. There is no need to delete account and set it up back again.

  • by jvinster,

    jvinster jvinster May 31, 2015 11:52 AM in response to VHS327
    Level 1 (0 points)
    May 31, 2015 11:52 AM in response to VHS327

    VHS327 you little legend, bloody number was givin me the whoopsies

     

    cheers cobba

  • by blueMarina,

    blueMarina blueMarina Aug 30, 2015 9:22 PM in response to Lecash
    Level 1 (0 points)
    Aug 30, 2015 9:22 PM in response to Lecash

    VHS is right, do what did he say!

  • by hughes891,

    hughes891 hughes891 Sep 3, 2015 10:32 AM in response to VHS327
    Level 1 (0 points)
    Sep 3, 2015 10:32 AM in response to VHS327

    Thanks for this tip it worked perfectly. I had tried all sort of forums to solve this problem. Thank you

  • by Kazbat101,

    Kazbat101 Kazbat101 Dec 30, 2015 10:02 PM in response to VHS327
    Level 1 (0 points)
    Dec 30, 2015 10:02 PM in response to VHS327

    VHS you are a star! I had been ridiculously bothered by unread messages number appearing by trash and junk folders. Thanks.

  • by squellacarolina,

    squellacarolina squellacarolina Jan 30, 2016 6:56 AM in response to VHS327
    Level 1 (0 points)
    Jan 30, 2016 6:56 AM in response to VHS327

    Thank you so much VHS327! It has been months (if not over a year) since I've had that eyesore of seeing not only unread messages in my Trash box but in my Junk Mail box as well!

    "We're not worthy. We're not worthy..."

    LOL

    Thanks again!!

  • by anthonydicaprio,

    anthonydicaprio anthonydicaprio Feb 2, 2016 5:06 PM in response to VHS327
    Level 1 (9 points)
    Notebooks
    Feb 2, 2016 5:06 PM in response to VHS327

    IT worked!!! Thanksgiving you!

  • by JLIvey,

    JLIvey JLIvey Mar 13, 2016 12:34 PM in response to VHS327
    Level 1 (0 points)
    Mar 13, 2016 12:34 PM in response to VHS327

    Thanks for the information. It worked for me.

  • by tmistry,

    tmistry tmistry Jun 13, 2016 10:21 PM in response to VHS327
    Level 1 (4 points)
    Jun 13, 2016 10:21 PM in response to VHS327

    This works perfectly alright to me

    I am happy now, as the trash folder always have 1 number unread email but nothing inside the folder, annoying, not anymore

    Thanks

  • by pkrkris576,

    pkrkris576 pkrkris576 Aug 5, 2016 12:12 AM in response to VHS327
    Level 1 (4 points)
    Aug 5, 2016 12:12 AM in response to VHS327

    Yes, this has been very helpful. I have so far been deleting and recreating my accounts. Thanks a lot.

  • by 5el,

    5el 5el Sep 13, 2016 3:07 AM in response to VHS327
    Level 1 (4 points)
    Sep 13, 2016 3:07 AM in response to VHS327

    Followed this instruction and it works perfectly on my iPad!! Thanks.

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