Previous 1 2 3 4 5 Next 96 Replies Latest reply: Jan 19, 2016 8:46 AM by Marie S Go to original post
  • davidlists Level 1 (0 points)

    same problem here....4S, OS 5.1.1. just started all of the sudden this morning in the middle of a call.


    tried the restarting, resetting, and restoring. no luck.


    made an appt w/ the genius bar...

  • tarki48 Level 1 (0 points)

    its a hardware problem , take it back to place or purchase or ring apple for your repair options , ive already had this problem once , sent phone away and got a replacement , two months on and new phone now doing the same thing ..

  • nikonaut Level 1 (0 points)

    Same problem. I have tried the blowdryer and a vacuum cleaner with no success.


    it is problably a hardware problem regarding the charging port.


    I tried to clean the charging contacts with some 60% ethanol (alcohol) and cotton, which SOLVED THE PROBLEM instantly.

  • kilomot Level 1 (0 points)

    Same problem appeared to my iPhone 4s today. No clicks and other sounds. No audio on games or videos. When I'm pushing volume up/down buttons, there is only the Speaker icon visible, but there is no volume level bar visible. So, I guess, that I will visit Apple service tomorrow.

  • nikonaut Level 1 (0 points)



    just try to clean your iphone's port wioth alcohol and cotton. there's a 90% chance that it's just dirty. did that and it worked for me.

  • Nizaeros Level 1 (0 points)

    have to take it to the customer care. What is their status?? is a moisture problem. Will apple give warranty for moisture. ? pLease reply

  • Nizaeros Level 1 (0 points)

    How to clean it as it doesnt have an sufficient access to clean properly. please advice. What i have noticed is when ever i play music without headset, frequent recurring of this problem is occuring. if i restart the phone again it work fine for me.

  • nikonaut Level 1 (0 points)

    take a toothpick, or a small metal stick (maybe try using the sim card eject tool) and put and cover one end with a little bit of cotton. put a luittle alcohol on it and clean the upper part of the connector inside the hole.


    or watch this vid:

  • thebenton45 Level 1 (0 points)

    I had the same thing happen to my phone about 2 weeks ago so I took it to the Apple store to see what was going on. The kid there took the phone in the back and said that it was an unfixable hardware issue and brought out a brand new phone for me. I was pretty happy about the customer service and quick replacement until the brand new phone, which I got last weekend, started doing the same thing on Tuesday, only a few days after getting it.


    I am thinking that I am pretty unlucky or I am doing something wrong. I told the kid at the Apple store that I put my phone in a workout armband when I go to the gym or go for a run and asked if doing that was bad for the phone, he said that it was fine to do that. Other than that neither phone, the original working well for about 6 months and the new one for about 4 days, was subjected to any water damage or drop damage.


    I just tried the alcohol cleaning of the charging port and blow drying the phone about 45 minutes ago and it did nothing. I didn't realize this was a charging port issue. I thought it was related to the headphones, because both times it started acting up was when I had headphones pluged in.


    I guess I am back to the Apple store when it opens up. I really hope that they can resolve this, although I have a feeling that they will tell me they can't do anything since they already gave me a new phone. Next contract I am definitely going away from the Iphone.

  • David Ro H Level 1 (0 points)

    My problem is slightly different, the ringer works, but when the phone is plugged into a wall socket the ringer and alarm lose all volume.  I don't have the same problem when connected to a computer.


    This seems a little different to other peoples problems, but as I am living in an Islamic country cleaning the contacts with alcohol is not possible...


    Any suggestions?

  • gbaratta Level 1 (0 points)

    I had exactly the same problem and indeed my phone got wet.

    After reading your comment I got a compressed air duster for computers and sprayed clean, dry, strong compressed air on it for a few seconds. Works like a charm now!


    Thanks a lot mate!

    Keep sharing knowledge.

  • Dazzle2k Level 1 (0 points)

    Guys - we are all being very dim


    Hold your phone face up

    Now tilt it to the right until you can see your volume buttons

    Look at the little switch above the + button

    Can you see a red line?  If so there's your problem. You have set the phone to silent

    Pull the switch

    Problem solved


    This had been driving me nuts for days

    Now I feel like a muppet!

  • Suntactics Level 1 (0 points)

    Seems that there are a multitude of solutions here.  I first noticed my problem when the charge tone was silent.   Natuarally, I pushed the volume buttons and noticed that there was no indicator bar showing under the ringer icon as shown in the picture from the original message on this thread. 


    I called my iPhone directly and there was a ring tone sound so this told me the speaker worked.  I turned on some music.  There was silence but when I plugged in the head phone, I can hear sound.   Ok enough with all the symptoms.  Blowing out the charge port with some compressed air solve the problem.  There was alot of crud in there.

  • Yfx Level 1 (0 points)

    Hi. Try blowing warm air from your mouth on the charging dock.

    Hopefully itll work.

    Cheers. Peace.

  • siva29 Level 1 (0 points)

    use ur mouth to blow air in the dock area...its working...:)

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