who do i contact or what do i do if i need my iPod replaced? (because of a cracked screen)
iPod touch
You need to go to an Apple Store or Apple authorized repair service. From Apple, they will replace the iPod at a cost of $149.00 US dollars.
You should take it to an apple store if you really want it fixed
Replacement is not covered by warranty. How to get out-or-warranty replacment see:
Apple - Support - iPod - Service FAQ
It povides a link fo the price too.
One, No apple store around where i live. Two, my friend got hers replaced at no cost
Then you should call apple
I have the care plan, a 2 year warranty, and Libility.
number?
| ustralia | (61) 1-300-321-456* | www.apple.com/au/support/ |
| Austria | Use Express Lanefor fast, personalized service. (43) 0810 300 427* |
www.apple.com/at/support/ |
| Belgium | Flemish: (32) 070 700 772 French: (32) 070 700 773 |
|
| Brazil | 0800-761-0880 | www.apple.com/br/suporte/ |
| Brunei | Dial 800-1111 first, then dial 800-708-5413 | www.apple.com/asia/support/ |
| Bulgaria | 00800 6002 7753 | www.apple.com/bg/support/ |
Canada |
Use Express Lanefor fast, personalized service. English: 1-800-263-3394 French: 1-800-263-3394 |
|
| China | (86) 4006-272273 | www.apple.com.cn/support/ |
| Cyprus | 800 92433 | www.apple.com/cy/support/ |
| Czech Republic | 800 700527 | www.apple.com/cz/support/ |
| Denmark | (45) 70 10 20 07 | www.apple.com/dk/support/ |
| Estonia | 8000 044333 | www.apple.com/ee/support/ |
| Finland | (358) 0800 96162 | www.apple.com/fi/support/ |
| Fiji | (61) 1-300-321-456* | www.apple.com/asia/support/ |
| France | Use Express Lanefor fast, personalized service. Metropolitain: (33) 0805 540 003 DOM-TOM: (33) 0825 77 00 35* |
www.apple.com/fr/support/ |
| Germany | Use Express Lanefor fast, personalized service. (49) 01805 009 433** |
www.apple.com/de/support/ |
| Greece | 00800 44145417 | www.apple.com/gr/support/ |
| Guam | 1-800-865-0853 | www.apple.com/asia/support/ |
| Hong Kong | (852) 2112-0099* | |
| Hungary | 06 80 983 435 | www.apple.com/hu/support/ |
| India | (91) 1800 4250 744 or (91) 80-4140-9000 | www.apple.com/in/support/ |
| Indonesia | 0018 03061 2009 | www.apple.com/id/support/ |
| Ireland | Use Express Lanefor fast, personalized service. (353) 1850 946 191 |
www.apple.com/ie/support/ |
| Italy | Use Express Lanefor fast, personalized service. (39) 199 120 800* |
www.apple.com/it/support/ |
| Japan | Within Japan: 0120-27753-5 Outside Japan: (81) 3-5334-2096 |
www.apple.com/jp/support/ |
| Latvia | 800 03251 | www.apple.com/lv/support/ |
| Lithuania | (8-800) 30772 | www.apple.com/lt/support/ |
| Luxembourg | (352) 800 24550 | www.apple.com/lu/support/ |
| Macau | Dial 0800-111 first, then dial 800-708-5413 | www.apple.com/mo/support/ |
| Malaysia | 1-800 803-638 | www.apple.com/my/support/ |
| Malta | 800 62072*** | www.apple.com/mt/support/ |
| Mexico | 001-866-676-5682 iPhone: 001-800-692-7753 |
www.apple.com/mx/support/ |
| Netherlands | (31) 0900 7777 703 | www.apple.com/nl/support/ |
| New Zealand | 00800-7666-7666 | www.apple.com/nz/support/ |
| Norway | (47) 815 00 158 | www.apple.com/no/support/ |
| Pakistan | Dial 00800 01001 first, then dial 800 361 0479 | www.apple.com/asia/support/ |
| Papua New Guinea | (61) 1-300-321-456* | www.apple.com/asia/support/ |
| Philippines | 1-800-1441-0234 | www.apple.com/ph/support/ |
| Poland | 00800 4411875 (universal free phone) | www.apple.com/pl/support/ |
| Portugal | (00351) 0707 200 826 (national rate) | www.apple.com/pt/support/ |
| Romania | 0800 894847 | www.apple.com/ro/support/ |
| Russia | 495 5809557 (PSTN local rate for Moscow, national rates for others) |
www.apple.com/ru/support/ |
| Singapore | 800-186-1087 or (65) 6835-1812* | www.apple.com/sg/support/ |
| Slovakia | 0800 004640 | www.apple.com/sk/support/ |
| Slovenia | 0800 80321 | www.apple.com/si/support/ |
| South Korea | (82) 1544-2662* | www.apple.com/kr/support/ |
| Spain | Use Express Lanefor fast, personalized service. (34) 902 151 992 |
www.apple.com/es/support/ |
| Sweden | (46) 0771 199 519 | www.apple.com/se/support/ |
| Switzerland | Use Express Lanefor fast, personalized service. French: (41) 0848 000 132 German: (41) 0848 000 132 |
|
| Tonga | (61) 1-300-321-456* | www.apple.com/asia/support/ |
| Taiwan | (886) 0800-095-988 | www.apple.com/tw/support/ |
| Thailand | 001800 4412904 | www.apple.com/th/support/ |
| United Arab Emirates | 8000 444 0407 | www.apple.com/ae/support/ |
United States |
Use Express Lanefor fast, personalized service. 1-800-275-2273 iPhone: 1-800-MY-IPHONE (1-800-694-7466) Apple Rebates: 1-877-4-APL-PROMO (1-877-427-5776) Education Customers: 1-800-800-2775 (support), 1-800-780-5009 (sales) Enterprise: 1-866-752-7753 |
www.apple.com/support/ |
| United Kingdom | Use Express Lanefor fast, personalized service. (44) 0844 209 0611**** |
www.apple.com/uk/support/ |
| Vanuatu | (61) 1-300-321-456* | www.apple.com/asia/support/ |
| Vietnam | Dial 1-201-0288, then dial 800-708-5413 | www.apple.com/vn/support/ |
If you purchased an extended warranty that covers accidental damage try contacting the issuer of the protection plan.
jadeslee wrote:
I have the care plan, a 2 year warranty, and Libility.
Applecare does not cover damage either.
IF your friend had hers replaced fro free, then she was extremely lucky. This is not how it works. You would have to pay for a replcaement.
If you bought AppleCare Plus it is covered, if you only bought AppleCare it is not.
AppleCare+ is iPhone only:
http://www.apple.com/support/products/iphone.html
For iPod there is onlyAppleCare
http://www.apple.com/support/products/ipod.html
lllaass wrote:
AppleCare+ is iPhone only:
http://www.apple.com/support/products/iphone.html
For iPod there is onlyAppleCare
http://www.apple.com/support/products/ipod.html
There goes that idea 😟
Who do i contact or what do i do if i need my iPod replaced? (because of a cracked screen)
