iPhone stuck on charge screen

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Level 1

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iPhone stuck on charge screen

Hello! I have an iPhone 4 and it is stuck on the charging screen, and it also will not show up in iTunes. Does any one know how to resolve this issue?

Posted on Jan 21, 2012 1:29 PM

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Answer 1

AnaMusic

Level 9

57,562 points

Jan 21, 2012 1:33 PM in response to Natalie4

See Here for

Frozen or unresponsive iPhone

Try this First...

Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...

Wait for the Apple logo to Appear...

Usually takes about 15 - 20 Seconds... ( But can take Longer...)

Release the Buttons...

http://support.apple.com/kb/ht1430

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Answer 2

Natalie4 Author

Level 1

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Jan 21, 2012 1:32 PM in response to AnaMusic

I did this and it still doesn't work!

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Answer 3

AnaMusic

Level 9

57,562 points

Jan 21, 2012 1:34 PM in response to Natalie4

1: Connect the device to your computer and open iTunes.

2: If the device appears in iTunes, select and click Restore on the Summary pane.

3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

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