Will Wyatt

Q: TrackPad won't turn on after batteries were changed.

Yes, they are good batteries.

 

Yes, they are the same type.

 

Yes, they've been installed correctly.

 

Yes, I know where the on/off button is.

 

When I push it, nothing happens: no light, no nothin'.

 

Thanks goodness I still have my Magic Mouse.

 

Any ideas?

Magic Trackpad, Mac OS X (10.7.2)

Posted on Jan 21, 2012 3:08 PM

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Q: TrackPad won't turn on after batteries were changed.

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  • by Coupe74,

    Coupe74 Coupe74 Jun 20, 2014 1:54 PM in response to Will Wyatt
    Level 1 (0 points)
    Jun 20, 2014 1:54 PM in response to Will Wyatt

    after all else fails:

    take battery cap off trackpad

    delete trackpad in preferences

    turn off bluetooth

    replace battery cap

    turn on bluetooth

    turn on trackpad

    add trackpad back in preferences

    reconnect

     

    worked for me after nothing else would

  • by studsgard,

    studsgard studsgard Aug 30, 2014 12:12 AM in response to Will Wyatt
    Level 1 (0 points)
    Aug 30, 2014 12:12 AM in response to Will Wyatt

    I have the same problem. I can't turn it on anymore and it is only been used on my desk.

    I contacted Apple Care Support and said that i don't was the only person with this problem as you can see on this thread for example. He said that they have not recieved enough complaints to call some off the products back. He would not give me a new because it is 2 years and just 2 months old. I dont think this can be okay, when you buy so expensive stuff from the company Apple.

     

     

    So folks!! Contact Apple Care Support and tell about your problem. Maybe we all can get new when they know about everybody with the problem, like the iPhone 5 battery or the chargers.

  • by Bpdue88,

    Bpdue88 Bpdue88 May 5, 2015 3:08 AM in response to studsgard
    Level 1 (0 points)
    May 5, 2015 3:08 AM in response to studsgard

    Had the same problem.

     

    8 months old trackpad, used by regularly basis, wouldnt suddently turn on any longer...

     

    Tried various kinds of working batteries, popped the spring with chopstick, hit it (softly) different places and stuffed it with aluminium foils. Nothing worked...

     

    Tooked a break, made some coffee and tried all the above solutions one more time - this with succes. It was the foil-trick which did the magic.

     

    So, if you dont have succes 1., 2., or 3. third, then just keep on trying

     

    Thanks for your solutions!!

  • by Dave in Japan,

    Dave in Japan Dave in Japan Jul 27, 2015 4:54 PM in response to Will Wyatt
    Level 1 (0 points)
    Jul 27, 2015 4:54 PM in response to Will Wyatt

    I was having the same problem, and after much trial and error (cleaning the points, bouncing the spring, etc.), I discovered that the problem in my case was simply that the power button was a little wonky: rather than press straight down on it, I have to press it along the top edge (when the trackpad is lying flat). Pressing it anywhere else will not turn it on. I have changed batteries and replicated the result. That's just my case, but if you still haven't solved your problem, give that a try.

  • by BishopBullwinkle,

    BishopBullwinkle BishopBullwinkle Aug 4, 2015 2:35 PM in response to Will Wyatt
    Level 1 (0 points)
    Aug 4, 2015 2:35 PM in response to Will Wyatt

    Give this a try.  Many years ago my HP calculator would not work.  An HP tech gave me some counter-intuitive advice.  1. Remove the batteries 2. Reverse the polarity of the batteries. (You heard right. In the Mac mouse place the positive + end on both the batteries at the bottom in the slot.) 3. Turn the unit on. 4. After about a minute take out the batteries and put them back in the correct way.

     

    I tried this with my misbehaving Mac Mouse, and it worked like a charm.  Don't ask me why.  But that HP tech's advice still holds true.

     

    Good luck.

  • by calvin117,

    calvin117 calvin117 Sep 22, 2015 3:17 PM in response to Will Wyatt
    Level 1 (0 points)
    Sep 22, 2015 3:17 PM in response to Will Wyatt

    I had this issue.  Turns out that the track pad was also paired with another computer in my house.  I needed to get that computer to forget the device and then it worked fine with my MBP.

  • by colinelost,

    colinelost colinelost Dec 8, 2015 10:57 AM in response to Will Wyatt
    Level 1 (0 points)
    Dec 8, 2015 10:57 AM in response to Will Wyatt

    This happens every time the batteries get changed and it is dumb!

     

    DO NOT go to trackpad in SETTINGS.

     

    GO TO "Bluetooth, click bluetooth "off" then "on" and highlight the darn thing which will not pair and hey presto it does!

     

    I kept forgetting this but have made a Stickie...

  • by tennr,

    tennr tennr May 13, 2016 12:33 PM in response to BishopBullwinkle
    Level 1 (4 points)
    May 13, 2016 12:33 PM in response to BishopBullwinkle

    After all else had failed, I tried this suggestion, with incredulity mind you; but it worked.

    Apple, take heed, there is something that is wrong with the firmware on these units. Mine is a A1339.  The batteries were out for about 10 months.  Tried three pairs of fresh batteries, nothing, it would not turn on (so pairing was not the issue here).  But reversing the polarity, holding power for 3 seconds, returning the batteries to their "correct" polarity and a push of the button later, we had a green "on" light.

     

    So, BishopBullwinkle... thank you, saved me 80 bucks. 

  • by sarah-jane55,

    sarah-jane55 sarah-jane55 Jul 8, 2016 10:35 AM in response to iamsachirock
    Level 1 (4 points)
    Jul 8, 2016 10:35 AM in response to iamsachirock

    very  helpful, worked for me too, many thanks

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