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iPhone 4 wont take a screen shot

I've read through the forums and still cant find an answer to why my iPhone 4 wont take a screen shot, not just me but 8 other guys from work as well?!

iPhone 4, iOS 5.0.1

Posted on Jan 21, 2012 5:29 PM

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14 replies

Jan 21, 2012 5:34 PM in response to jayblue777

Many folks find it difficult to do. It requires pressing and releasing the Home and Power buttons together very quickly.


I do it this way;

1. Press and Hold the Power button

2. Quickly press and release the Home button.


If you see a momentary flash of white on the display you were successfull and will find the screenshot in the Camera Roll of the Photos app.

Jan 21, 2012 6:17 PM in response to Dah•veed

Sorry I should have been more clear, this isnt my first iPhone product and I also have a iPod Touch 4 that takes screen shots very easily. I have read different forums and have tried every combination of home button/power button out there but nothing will work. Even the guys at work that have switched to the iPhone 4 are having the same trouble as me.


Perhaps I should mention that all 8 of us have company issued iPhone 4 but there is no restrictions on the phone so I dont see why or how the screenshot function could be disabled.


I dont think it's finger troubles as most of us are pretty iPhone saavy. At least I like to think we are!

Jan 21, 2012 6:35 PM in response to Dah•veed

Yes company issued phones which most likely came all from the same place, same model and all use the same cellular network/service plan. I can see the pattern here but it doesnt make sence that the feature would be disabled, is it even possible? I suppose I could contact the company IT Dept but since I saw so many posts on google with the same issue I just thought there was something buggy with the phone or a setting was off??!!


It is a very handy feature especially using the phone for business purposes, cant see why it wont work!?

Jun 16, 2012 2:44 PM in response to jayblue777

On my iPhone 4s I have to hold down the home key and double click the (on/off) button at the top of the iPhone. The phone then makes a sound and my screen goes black, I then unlock the phone and the photo can be found in 'photos'.

Took me a little while to work it out as it seems the 'how to' was missing a step. Hope this helps.

iPhone 4 wont take a screen shot

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