Can't send images or video with iMessage

Question

vh1971 Author

Level 1

13 points

Can't send images or video with iMessage

I have a very strange problem and am unablt to find a solution. I am trying to exchange pictures and videos with my friend and we discovered the following

My friend can send all content (pictures, videos, text only) to me.

I can ONLY send text messages to my friend, but videos and images report as "not delivered"

My friend can ONLY send text messages to another friend, but videos and images don't work.

I as well can ONLY send text messages to this 3rd friend...

Somehow I am the only one being able to receive images and videos on iMessage, but it seems all our 3 phones are configured exactly the same...

Does anybody have an idea? I think I tried everything but I might have overlooked a small thing. So any help is greatly appreciated.

Thanks guys

iPhone 3GS, iOS 5.0.1

Posted on Jan 22, 2012 12:25 PM

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Answer 1

Defiled

Level 2

396 points

Jan 22, 2012 12:28 PM in response to vh1971

If you go in to Settings>iMessage -Try turning it off then back on and send a message to see if it works.

If it doesnt work Try going to Settings>general>reset >reset all settings- this wont delete anything so no worries -just settings will be modified.

After it reboots re-setup the device and test again - dont restore from a backup- just setup a new -does it work?

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Answer 2

Jan 20, 2017 2:31 PM in response to vh1971

Everytime I try to send a video it saids not delivered

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Answer 3

vh1971 Author

Level 1

13 points

Jan 22, 2012 1:38 PM in response to Defiled

Unfortunately this didn't work... still the same effect on all three phones...

Very strange, but reproducable error...

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Answer 4

vh1971 Author

Level 1

13 points

Jan 24, 2012 2:57 AM in response to vh1971

Solution: Reset network settings

Of course I tried this before, but only on my phone and it didn't solve the issue. Once I told all my friends to reset their network settings, things are just fine.

Maybe this helps others who run into the same problem.

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Answer 5

May 14, 2013 7:14 AM in response to vh1971

This happened to me, however I sorted it by following the instructions of one user on here.

http://www.iphone-mac.com/how-to-send-multiple-photos-via-imessage.html

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Answer 6

povman64

Level 1

13 points

Sep 5, 2016 12:47 AM in response to vh1971

I just had this problem, and it was because I was on public wi-fi with access limits (the file size was too big I guess). Fixed by switching to a private wi-fi.

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