I cannot download purchases from the iTunes Store

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I cannot download purchases from the iTunes Store

For at least a month now, I have not been able to buy music from the iTunes Store. I get a message that "an unknown error has occurred -1202." I have upgraded to iTunes 10.5.3.3 and turned off all firewalls, but I still get this error.

Compaq computer-OTHER, Windows Vista

Posted on Jan 22, 2012 12:23 PM

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Answer 1

Jan 22, 2012 1:29 PM in response to CarLiz07

Did you try turning off your antivirus as well? Make sure your router allows for the neccessary ports to be open. Ports can be found here:

http://support.apple.com/kb/TS1629

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