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Adobe Flash Player

I purchased a new imac at Christmas and my system keeps crashing when I play a video using flash player. What should I do?

iMac

Posted on Jan 22, 2012 1:42 PM

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Question marked as Best reply

Posted on Jan 22, 2012 3:31 PM

Make sure you have the latest version of Flash Player installed.


The latest version of Adobe FlashPlayer can be obtained from here:


http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash


You can check here what version of Flash player you actually have installed: http://kb2.adobe.com/cps/155/tn_15507.html


You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version, 10.2.152.25, 10.3.x beta, or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Version 11.0.1.152 (or above) is for Lion.


If you need to install a new version you should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):


http://kb2.adobe.com/cps/909/cpsid_90906.html


and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

3 replies
Question marked as Best reply

Jan 22, 2012 3:31 PM in response to learner driver 1

Make sure you have the latest version of Flash Player installed.


The latest version of Adobe FlashPlayer can be obtained from here:


http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash


You can check here what version of Flash player you actually have installed: http://kb2.adobe.com/cps/155/tn_15507.html


You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version, 10.2.152.25, 10.3.x beta, or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Version 11.0.1.152 (or above) is for Lion.


If you need to install a new version you should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):


http://kb2.adobe.com/cps/909/cpsid_90906.html


and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

Adobe Flash Player

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